Percepta ~ Creating Customer Loyalty For 15 Years!
Metrics Coordinator Ii
Ebay Enterprise Jul 2010 - Feb 2015
Insight Analyst | Operational Excellence
Ebay Enterprise Mar 2010 - Jul 2010
Quality Analyst Coordinator
Ebay Enterprise Nov 2009 - Mar 2010
Customer Service and Sales Representative
Harris Corporation Mar 1990 - Jul 1995
Senior Project Clerk and Secretary
Education:
Phillips Junior College of Business 1987 - 1989
Associates, Associate of Arts
Skills:
Management Leadership Customer Service Call Centers Analysis Microsoft Office Social Media Process Improvement Customer Satisfaction Team Leadership Data Analysis Microsoft Excel Team Building Marketing Customer Experience Training Research Public Speaking Time Management Microsoft Word Project Management Crm Powerpoint E Commerce Sales Software Documentation Quality Assurance Coaching Performance Management Retail Business Process Improvement Cross Functional Team Leadership Analytics Call Center Database Administration Performing Arts Choreography Mystery Shopping Visio Database Admin Customer Retention Insight Analytics Customer Relations Excel Product Management Singing Database Management Presentation Development Word Problem Solving
Interests:
Football Exercise Sweepstakes Home Improvement Reading Humor Gourmet Cooking Sports Watching Basketball Hockey Food Watching Hockey Home Decoration Health Watching Sports Photograph Event Planning Children Cooking Cruises Outdoors Sewing Electronics Gardening Performance Arts Baseball Education Environment Crafts Fitness Music Watching Football Dogs Human Rights Woodworking Movies Collecting Kids Medicine Choreography Diet Poverty Alleviation Automobiles Cats Disaster and Humanitarian Relief Walking Woodwork Travel Wine Motorcycling Career Watching Baseball Social Services Home Renovation Investing Traveling Television Basketball Painting Self Improvement Arts and Culture