Wonder Lake State Bank Apr 2017 - Dec 2017
Loan Department Support
Dlh Enterprises Apr 2017 - Dec 2017
Administrative Assistant
Hal Stinespring & Associates Mar 2016 - Sep 2016
Legal Assistant
Howard Richter & Associates/Real Valuation Services Aug 2012 - Mar 2016
Administrative Assistant
Charter Transportation May 2011 - Aug 2012
Customer Service Coordinator
Education:
Northern Illinois University 2009 - 2011
Bachelors, Sociology
Mchenry County College 2006 - 2009
Associates, General Studies
Skills:
Customer Service Microsoft Office Microsoft Excel Troubleshooting Microsoft Word Management Sales Leadership Operations Management Team Leadership
Xo Communications Jun 2005 - Oct 2010
Director, Carrier Customer Service
Verizon Jun 2005 - Oct 2010
Director, Customer Experience
Education:
The University of Kansas 1993 - 1997
Bachelors, Bachelor of Science, Communications
Skills:
Customer Experience Managed Services Telecommunications Voip Networking Customer Satisfaction Mpls Co Location Solution Selling Management Call Centers Unified Communications Wireless Cloud Computing Team Leadership Data Center Customer Retention Ethernet Ip Strategic Partnerships Telephony Organizational Leadership Call Center Integration Saas Direct Sales Vendor Management Crm Salesforce.com Customer Relationship Management Metro Ethernet Sales Process Strategy Contact Centers Voice Over Ip Account Management Internet Protocol Wireless Technologies
Salesforce Jan 2016 - Apr 2019
Senior Manager of Business Development, Retail Consumer Goods
Salesforce Jan 2016 - Apr 2019
Enterprise Account Executive, Service Cloud
Envoy Global Nov 2014 - Oct 2015
Manager of Business Development
Envoy Global Nov 2013 - Nov 2014
Corporate Sales Manager
Epagecity, Inc. Feb 2013 - Sep 2013
Senior Web Strategist
Education:
The Ohio State University 1997 - 2003
Bachelors, Bachelor of Arts, International Relations, English
Ohio State University
Bachelors
Tiffin University
Masters
Tiffin University
Master of Business Administration, Masters, Marketing, Management
Skills:
Account Management Marketing Online Advertising Social Media Marketing Sem Sales Leadership Sales Process Training Seo New Business Development Sales Presentations Business Development Social Media Cold Calling Selling Sales Management Property and Casualty Insurance Payroll Services Problem Solving Insurance Umbrella Insurance Payroll Taxes Online Reputation Management Commercial Insurance Salesforce.com Google Chrome Google Merchant Center Certified Payroll Payroll Business Strategy Strategic Planning Cross Selling Negotiation Cross Functional Team Leadership
Interests:
Children Traveling Education Triathlons Photography Painting Animal Welfare Arts and Culture