William V Back

US Patent:

8346873, Jan 1, 2013

Filed:

Nov 30, 2006

Appl. No.:

11/565539

Inventors:

Brian M. O'Neill - Pottstown PA, US
James R. Stogdill - Wayne PA, US
William D. Back - Jacksonville FL, US

Assignee:

Accenture Global Services Limited - Dublin

International Classification:

G06F 15/16
G08B 1/00
G08B 23/00

US Classification:

709206, 709217, 340531, 3405731

Abstract:

An entity is made the target of a communication—such as instant messaging, E-mail, or VoIP—based on a specification of context that the entity satisfies. A user (or other type of entity) who wishes to communication with one or more entities that satisfy a particular context specifies that context at the time the communication is to be sent. A system resolves the context by ascertaining which one or more entities satisfy the context, and the communication is sent to the ascertained entities. In one example, a user can specify that a message is to be sent to an entity at a particular geographic location, and the system chooses the one or more entities that are nearest to the specified location.