William M Kay

US Patent:

57546347, May 19, 1998

Filed:

Jan 23, 1996

Appl. No.:

8/590295

Inventors:

William A. Kay - Glendora NJ
David A. Dague - Middletown MD
Dorsey P. Brown - Cochranville PA

Assignee:

Bell Atlantic Network Services, Inc. - Arlington VA

International Classification:

H04M 1500

US Classification:

379134

Abstract:

A method and system is disclosed for tracking call transaction data from incoming telephone calls, including attempted calls that have not been completed, made to individual predetermined subscribers during a defined time period. Information, including demographic breakdowns of calls, such as time of day, day of week, location of origin, etc. is reported automatically by the system. Through the use of the Advanced Intelligent Network (AIN) and Integrated Service Control Point (ISCP) platform, call transaction data for incoming calls are captured in response to terminating triggers at Service Switching Points (SSPs). The call originating phone number for each call may be used to access an existing telephone system billing database, called Customer Record Information System (CRIS), to obtain caller information, including zip code. The zip code, in turn, can be used to access a commercially available census data base to provide further demographic information. Report statistics can match these demographics with the number of calls received as collected at the ISCP.

US Patent:

58964452, Apr 20, 1999

Filed:

Mar 27, 1996

Appl. No.:

8/622355

Inventors:

William A. Kay - Glendora NJ
Dorsey P. Brown - Cochranville PA
David A. Dague - Middletown MD
Barry P. Pershan - Olney MD
Lisa M. Phillips - Reston VA

Assignee:

Bell Atlantic Network Services, Inc. - Arlington VA

International Classification:

H04M 1500

US Classification:

379135

Abstract:

A method and system is disclosed for tracking call transaction data from incoming telephone calls, including attempted calls that have not been completed, made to individual predetermined subscribers during a defined time period. Information, including demographic breakdowns of calls, such as time of day, day of week, location of origin, etc. is reported automatically by the system. Through the use of the Advanced Intelligent Network (AIN) and Integrated Service Control Point (ISCP) platform, call transaction data for incoming calls are captured in response to terminating triggers at Service Switching Points (SSPs). The call originating phone number for each call may be used to access an existing telephone system billing database, called Customer Record Information System (CRIS), to obtain caller information, including zip code. The zip code, in turn, can be used to access a commercially available census data base to provide further demographic information. Report statistics can match these demographics with the number of calls received as collected at the ISCP.

US Patent:

57578940, May 26, 1998

Filed:

Sep 9, 1996

Appl. No.:

8/709593

Inventors:

William A. Kay - Glendora NJ
Alita M. Parker - Springdale MD

Assignee:

Bell Atlantic Network Services, Inc. - Arlington VA

International Classification:

H04M 1500
H04M 312
H04M 700

US Classification:

379127

Abstract:

In a virtual implementation, intelligent processing permits use of selectively switched connections and selective billing procedures to emulate a foreign exchange service. On outgoing foreign exchange calls, a local switching system detects a predetermined event, such as dialing of an access code, as a trigger. In response to this trigger, the local switching system queries a central database, and the central database instructs that switching system to route the call through a foreign exchange central office switching system using the customer's own foreign exchange number. The foreign exchange office queries the database in response to all calls using the foreign exchange number, i. e. both for incoming and outgoing calls. For an outgoing call, the database instructs the foreign exchange central office switching system to route the call to the dialed number destination and to record the foreign exchange number as the point of call origin for billing purposes.

US Patent:

57295980, Mar 17, 1998

Filed:

Mar 11, 1996

Appl. No.:

8/613560

Inventors:

William A. Kay - Glendora NJ

Assignee:

Bell Atlantic Network Services, Inc. - Arlington VA

International Classification:

H04M 1500

US Classification:

379115

Abstract:

A public switched telephone network having an advanced intelligent network and intelligent peripheral is utilized to provide a work-at-home office for one or more employees of one or more companies wherein those work-at-home employees are enabled to place business calls from their residence telephones with automatic billing of such calls to the employer. One residence directory number may be utilized by multiple work-at-home employees who may be employed by multiple employers. The work-at-home employees utilize personal identification numbers in conjunction with residence directory number identification in such a manner that the placement of the call and entry of the PIN identify the employer billing directory number to be charged. System administration is arranged so that the service may be activated or deactivated by a system administrator connecting with the intelligent peripheral from an authorized directory number and providing an activating-deactivating signal.

US Patent:

52475719, Sep 21, 1993

Filed:

Feb 29, 1992

Appl. No.:

7/843040

Inventors:

William A. Kay - Glendora NJ
Von K. McConnell - Springfield VA

Assignee:

Bell Atlantic Network Services, Inc. - Arlington VA

International Classification:

H04M 358
H04M 706
H04Q 1104

US Classification:

379207

Abstract:

The Area Wide Centrex service is provided in a telephone communication network having a plurality of interconnected central office switching systems, each at a different location. Each of the central office switching systems connects to a number of local telephone lines, a number of which can be designated as members of a business group for a particular customer. Area Wide Centrex extends a number of service features to the business group over a broad area through multiple central offices by taking the programming intelligence capacity out of the central offices and moving it to a central point. Service features such as call routing are controlled by data stored in a central data base. Establishing or changing services for one or all of a particular customer's lines requires only reprogramming that customer's data in the central data base, without the need to reprogram each central office switch. Also, Centrex services such as extension number type intercom dialing and call transfer can be extended across provided to groups of lines connected to different exchanges.

US Patent:

54229413, Jun 6, 1995

Filed:

May 21, 1993

Appl. No.:

8/080191

Inventors:

George Hasenauer - Greenbelt MD
William A. Kay - Glendora NJ
Von K. McConnell - Springfield VA

Assignee:

Bell Atlantic Network Services, Inc. - Arlington VA

International Classification:

H04M 342
H04M 714
H04Q 362

US Classification:

379207

Abstract:

A switching office translates a dialed extension number consisting of fewer digits than the minimum number normally required to identify a destination station into a Centrex number of at least the minimum number of digits. At least for those extension numbers identifying lines connected to a different switching office, the Centrex number triggers a query and response procedure to access data stored in a database in a central control. The accessed data is used to translate the Centrex number into an actual destination number uniquely identifying a particular communication line. The central control returns the destination number to the switching office for use in providing a requested communication service. Call processing methods and communication systems using these translations can extend a number of Centrex features, such as extension number dialing and extension number based call transfer, to a business subscriber's various premises served by different end offices.