Yelitza D Arostegui

It Project Manager

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Location:

3824 east Santa Fe Ln, Gilbert, AZ 85297

Industry:

Insurance

Work:

Amerisure Insurance
It Project Manager
Mercedes-Benz Financial Services Usa Llc Jan 2015 - Apr 2016
Call Center Services Junior Consultant
Fiserv Jul 2014 - Dec 2014
Bilingual Customer Services Supervisor
Citi Jun 2011 - Jul 2014
Bilingual Quality Assurance Team Lead
Citi Jul 2009 - Jun 2011
Compliance Quality Assurance Analyst

Education:

Project Management Institute 2015 - 2019
Arizona State University 2011 - 2015
Bachelor of Science In Engineering, Bachelors, Management, Engineering Chandler - Gilbert Community College 2010
Associates, Associate of Arts Maricopa Community Colleges 2007 - 2010
Associates, Business

Skills:

Training
Team Leadership
Process Improvement
Event Planning
Project Management
Organizational Development
Time Management
Leadership Development
Coaching
Microsoft Word
Marketing
Six Sigma
Microsoft Office
Quality Assurance
Customer Service
Outlook
Spanish
Public Speaking
Analysis
Social Media
Project Planning
Change Management
Access
Business Strategy
Contract Negotiation
Data Analysis
Staff Development
Strategic Planning
Powerpoint
Teaching
Higher Education
Team Building
Leadership
Program Management
Microsoft Excel
Budgets
Accounting
Operations Management
Business Analysis
Risk Management
Financial Analysis
Failure Mode and Effects Analysis
Cause and Effect Matrix
Risk Probability and Assessment
Bpmn
Business Process Improvement

Languages:

Spanish

Certifications:

Project Management Professional
Pmi.org

Yelitza Arostegui

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Yelitza Arostegui Keller, TX

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Work:

Fiserv

Jul 2014 to 2000
Bilingual Customer Services Supervisor Citigroup - Various Locations
Dublin, OH
Jun 2011 to Jul 2014
Bilingual Quality Assurance Team Lead Citigroup - Various Locations

Jul 2009 to Jul 2014 Citigroup - Various Locations

Jul 2009 to Jul 2014
Bilingual Quality Assurance Team Lead Citigroup - Various Locations
Phoenix, AZ
Jul 2009 to Jun 2011
Bilingual Quality Assurance Analyst Toyota Financial Services
Chandler, AZ
Feb 2006 to Jul 2009
Bilingual Customer Solution Advisor

Education:

Arizona State University
Tempe, AZ
Dec 2014
BSE in Engineering Management, Supply Chain Management Chandler-Gilbert Community College
Chandler, AZ
2010
Associate's in Business