Horseshoe Casino and Hotel Bossier City, LA 1998 to 2012 Table Games DealerIsle of Capri Casino Los Angeles, CA 1996 to 1998 ClerkO.J.'S Super Foods Minden, LA 1991 to 1996 Cashier/Trainer
Education:
Everest University Online Brandon, FL Apr 2012 Associate of Science in Paralegal Studies
Nov 2012 to Present FINANCIAL SERVICE ADVISORHuntington National Bank
2008 to 2010 Customer Service Representative/Personal BankerMacy's
2003 to 2008 Customer Service Agent/ Personal ShopperDaycare - Ran Columbus, OH Jan 1998 to Aug 2003 Childcare ProviderSafelite Glass Corporation Columbus, OH 1995 to 1998 Customer Service RepresentativeMeijer
1993 to 1995 Customer Service/Sales Associate
Skills:
I have excellent Phone Skills,pleasant speaking voice and I greet customers politely and professionally, I also know how to operate a multi-line phone system, including placing callers on hold, transferring calls to other depts. within the office, sending callers to voicemail and operating a conference call feature. I also have great Technical Skills and basic computer skills,and know how to use a computer operating system, such as Microsoft Windows,Office, excel, etc. and how to perform Internet searches, send and receive emails, create, edit and print documents and maintain spreadsheets. I also have great communication, Active Listening skills,clerical, and negotiation skills which helps enable my abilities in problem solving, troubleshooting, and conflict resolution. I maintain extreme professionalism and self-control at all times, no matter what situations may arise.