Skills:
Macintosh OS (7.1-9, 10.0 - 10.8), includes all of Apple's iPads, iPhones, iPods, along with their software suites (iWork, iMovie, Final Cut Pro), Windows 3.11 through 7 (NT through current Enterprise editions), FreeBSD (x86 and Darwin), UNIX System V, Linux (Red Hat/Fedora, Gentoo, Ubuntu), Solaris, Network troubleshooting both wired and wireless, this includes all existing protocols (ex. 802.11 protocols, IP Stacks, File transfers, HTTP, SSH, and others), Full Adobe and Microsoft suite proficiency, 4 years of experience with presentations to large audiences (300 - 1,000) on computing topics, Consistent high feedback of my technical support, Remedy customer management systems, Automated Call Distribution, Customer Relations Management post-troubleshooting