Spirit Airlines
Workforce Manager
American Express
Capacity Manager
American Express
Resource Planning, Business Analyst I
Inktel Contact Center Solutions Jun 2012 - May 2015
Workforce Analyst
T-Mobile Jul 2005 - Jun 2012
Resource Planning Analyst
Education:
Itt Technical Institute 2012 - 2013
Bachelors, Bachelor of Science, Project Management
Keiser College 2001 - 2003
Associates, Computer Engineering
Skills:
Analitical Sales Wireless Team Leadership Project Planning Ewfm Aspect Acd Icm Rta Real Time Monitoring Training Team Building Leadership Time Management Change Management Customer Satisfaction Customer Experience Program Management Workforce Management Process Improvement Call Centers
Jun 2012 to 2000 Workforce AnalystT-Mobile USA Fort Lauderdale, FL Oct 2006 to Jun 2012 Resource Planning, Service Level CoordinatorCustomer Care / Sales Rep Jul 2005 to Oct 2006FedEx Fort Lauderdale, FL Mar 2004 to Jul 2005 Customer CareIRT Fort Lauderdale, FL Dec 2001 to Apr 2003 Supervisor / Sales Consultant
Education:
Technical Institute Indianapolis, IN Sep 2013 Bachelor of Science in Project ManagementKeiser College Fort Lauderdale, FL Associate of Science in Computer Engineering Technology
Youtube
Yunier Pelier
Category:
Sports
Uploaded:
18 Jan, 2011
Duration:
7s
Qik - Que clase de mesa. by Yunier Duran
Streamed by Yunier Duran. More at qik.com Qik is the fastest way to up...