Sep 2013 to 2000 Customer Service / SalesVerizon Business.. HR
Aug 2012 to 2000 Customer Service Representative
Education:
Sierra Grande High School Blanca, CO 1991 to 2014 High School Diploma in BasicTrinidad State College Trinidad, CO 2004 to 2005 Some College in Multi-Media
Skills:
Able to offer opportunities for operational improvements that will enhance operations Strong negotiation skills to resolve customer escalated issues Knowledge of Microsoft Office, MS Word, Excel and Outlook, with ability to learn other computer and software programs quickly
Aug 2012 to 2000 Customer Service/Fraud AnalystADT Security Aurora, CO Jul 2008 to Jun 2012 Customer Support RepresentativeE-Telecare Phoenix, AZ Aug 2006 to Jul 2008 Customer Service
Adrian Zepeda (1985-1989), el Tinaco (1973-1977), Richard Phillips (1963-1964), Francisco Rivas (1987-1991), Marcos Sanchez (1987-1991), Tiny Quintero (1988-1992)