Cisco
Services Manager
Liquid Networx Jun 2010 - Jun 2013
Project Manager
Cisco Jun 2010 - Jun 2013
Service Delivery Manager
Intelisys Corporation 2007 - 2009
Implementation Regional Manager
Qwest Communications 2001 - 2006
Account Consultant Principal
Education:
Wake Technical Community College 1991 - 1993
Skills:
Telecommunications Account Management Process Improvement Managed Services Customer Satisfaction Troubleshooting Vendor Management Sales Competitive Analysis Voip Product Management Cloud Computing Ip Processes Development Strategic Planning Security Crm Management Leadership Project Management Statistical Data Analysis Cost Reduction Solutions Call Centers Customer Service Client Relations New Business Development Sales Operations Training Call Center Customer Engagement Systems Development/Implementation