Charles V Smith

Charles Smith Laurel, MS

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Work:

Masonite
Laurel, MS
Oct 2011 to Dec 2013
Feeder Operator Kole Construction
Romeoville, IL
Dec 2009 to Aug 2010
Laborer Coca-Cola Bottling Company
Alsip, IL
Oct 1997 to Sep 2008
Sanitation Worker Harrington and King
Chicago, IL
Jun 1994 to Jul 1997
Laborer Williams Electronics
Chicago, IL
Aug 1992 to Jun 1993
Laborer

Education:

Charles Smith Carmichael, CA

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Work:

AEROJET
Sacramento, CA
2004 to 2013
Senior Material And Process Engineer / Manufacturing Engineer SAINT-GOBAIN PERFORMANCE PLASTICS

2002 to 2004
Process Engineering Chemist SAINT-GOBAIN PERFORMANCE PLASTICS

1994 to 2002
Research and Development Chemist

Education:

UNIVERSITY OF MASSACHUSETTS
Amherst, MA
1986 to 1993
Attended Graduate Study Program in Polymer Science & Engineering UNIVERSITY OF SOUTHERN MISSISSIPPI
Hattiesburg, MS
1981 to 1986
BS in Polymer Science

Skills:

Design for Six Sigma Black Belt

Charles Smith Smyrna, TN

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Work:

Manpower

Jan 2014 to 2000
Forklift Operator Yates Services
Smyrna, TN
Mar 2012 to May 2013
Forklift Operator Onin Group
Murfreesboro, TN
Aug 2011 to Mar 2012
Forklift Operator Self Employed
Smyrna, TN
May 2005 to Jul 2011
Stone Mason Constuction of Stonework
Chattanooga, TN
Feb 2004 to Oct 2006
Patios, Retaining Walls, Mailboxes, Entryways and Decorative Stonework Assembler

Education:

Colorado School of Trades
Lakewood, CO
1990
ST. L Middle Tennessee State University
Nashville, TN
1990
General Studies

Charles Smith Milwaukee, WI

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Work:

Sellers Inc
Milwaukee, WI
Jul 2011 to Aug 2011
Crew member Appleton Elec
Milwaukee, WI
Jun 2011 to Jul 2011
Crew member Specialists Ltd
Milwaukee, WI
Aug 2009 to Jan 2010
Crew member CPS Parking
Milwaukee, WI
Jun 2009 to Aug 2009
Crew Member SITEL Inc
Milwaukee, WI
May 2008 to Aug 2008
Customer Service Rep

Charles Smith Englewood, CO

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Work:

Footers Catering

Nov 2007 to 2000
Senior Banquet Captain Diamond Shamrock

Dec 2006 to Jun 2007
Customer Service Representative Sunnyside Acura
Nashua, NH
Jan 2004 to Oct 2006
Lot Attendant/Quality Control Daddy's Junky Music
Nashua, NH
Oct 2001 to Dec 2004
Assistant Manager I High Tech Fabricators
Milford, NH
Dec 1999 to Oct 2001
Grind Room Operator AmeriCorps NCCC
Denver, CO
Oct 1995 to Jul 1996
A Corps Member

Charles Smith Aurora, CO

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Work:

T.G.I.Fridays
Aurora, CO
Feb 2012 to Jun 2012
Server Winter Park
Winter Park, CO
Jul 2011 to Jan 2012
FOH Supervisor, Server, Bartender, Cash Foreman Adecco
Denver, CO
Jun 2010 to May 2011
Web Site Customer Support Primesource Staffing
Denver, CO
May 2009 to Mar 2010
Telecom Expense Management eCreek Solutions Group
Denver, CO
Aug 2008 to Jun 2009
Information Technology/Call Center Administration

Education:

Pickens Technical College
Aurora, CO
2007 to 2008
Network + in Computers Pickens Technical College
Aurora, CO
1998 to 1999
Computer Service Technology in Computers

Skills:

Highly personable and experienced customer service professional with over ten years of experience in fast food management, retail sales, hotel guest relations and call-center administration within research, sales, food and beverage, telecommunications and tech support industries. Years of customer service qualifications to provide excellent service to the customer, extending to company products and services. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Diligent management and team leading skills to provide expertise in resolving problematic, escalated customer service issues with emphasis on team driven efforts to provide synergy and consistency within the workplace. Proficient with general computing skill sets extending to quickly and effectively learning proprietary hardware and software application to areas applicable.