Hurricane Grill & Wings Mar 2009 - Sep 2011
Team Supervisor
Comcast Mar 2009 - Sep 2011
Business Direct Sales Leader
Education:
Nova Southeastern University 2015 - 2019
Bachelors
Nova Southeastern University 2014 - 2017
Bachelors, Marketing, Business Management
Everest College - Colorado Springs 2009 - 2012
Associates, Associate of Arts, Marketing, Business Management
Skills:
Team Leadership Customer Service Quality Assurance Call Center Development Customer Satisfaction Training Team Building Mentoring Management Leadership Development Coaching Sales Technical Recruiting Supervisory Skills Customer Retention Technical Support Employee Learning and Development Executive Coaching Employee Engagement Training and Development Telecommunications Project Management Leadership Development Workforce Management Coaching
Languages:
English Spanish
Certifications:
Coaching Conversations Onboarding For Frontline Leaders Intro To Customer Approval and Resolution