Citi Apr 2002 - Apr 2007
Trainer
Qualcomm Apr 2002 - Apr 2007
Business Systems Analyst
Citi Aug 1996 - Apr 2001
Quality Assurance Officer - Auditor
Citibank N.a Guam Sep 1993 - Sep 1995
Operations Officer
Citibank Na Guam Aug 1989 - Sep 1993
Collections Officer
Education:
University of Guam
Guam Community College
Skills:
Telecommunications Wireless Unix Lte Banking Bank Reconciliation Collections Retail Banking System Administration Racf Quicken Rewrite User Acceptance Testing End User Training Requirements Analysis Visio Business Analysis Software Documentation Process Improvement Business Process Improvement Customer Service Requirements Gathering Microsoft Excel Metrics Integration Sdlc Agile Methodologies Project Portfolio Management Java Product Lifecycle Management Jira Documentum Training Cross Functional Team Leadership Cross Cultural Teams Project Management Project Coordination Software Project Management Internal Controls Export Control Compliance User Scenarios User Groups User Administration Workflow Technical Support Help Desk Support Sharepoint Photography Pmp Business Process