May 2014 to 2000 Loss Mitigation SpecialistJP Morgan Chase Bank Coppell, TX Mar 2013 to Aug 2013 Mortgage Banking Executive Office Customer Care Specialist I AnalystJP Morgan Chase Bank Arlington, TX Feb 2009 to Mar 2013 MB Customer Assistance Escalation SpecialistJP Morgan Chase Bank Arlington, TX Feb 2009 to Feb 2009 Mortgage Banking Foreclosure SpecialistJP Morgan Chase Bank Arlington, TX Jan 2007 to Feb 2009 Card Service Call Quality AnalystJP Morgan Chase Bank Arlington, TX Feb 2005 to Jan 2007 Bilingual Customer Service SpecialistFederal Emergency Management Agency Lewisville, TX Nov 2004 to Jan 2005 Bilingual Application Processing Specialist
Alhambra Civic Center Library Los Angeles, CA Mar 2012 to Aug 2012 Volunteer jobC. A. Venezolana de Televisin
2010 to Jun 2011 Executive Vice PresidencyTechnical Office Management
2007 to Jun 2008 Office ManagementVinccler Oil and Gas, C.A
Sep 2001 to Jun 2003 Executive Bilingual SecretaryPayless Shoes Source Irving, TX Jul 2001 to Sep 2001 Manager's AssistantTalleres JRIF, CA
Jun 1999 to Jun 2001 Chief Executive Officer's AssistantQUO VADIS TOURISM & TRAVEL AGENCY
Jan 1997 to May 1999 Chief Executive Officer's Assistant
Skills:
Expert knowledge of office procedures Excellent P.C. skills, fluent in MS Office, Excel, Word and Power Point Ability to maintain highly confidential records and information Highly organized Ability to act independently Good interpersonal skills Good communication skills, oral and written Strong secretarial skills including typing, transcription, translation, correspondence, filing and general office organization and maintenance. Bilingual: Spanish - English