Michael Carrillo

Reporting Analyst

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Location:

5650 north 63Rd Ave, Glendale, AZ 85301

Industry:

Hospital & Health Care

Work:

Triwest Healthcare Alliance Jul 2006 - Mar 2013
Workforce Analyst, Senior
Continental Promotion Group 2005 - 2006
Client Services Supervisor
Unitedhealth Group 2005 - 2006
Reporting Analyst

Education:

Skills:

Workforce Management
Forecasting
Contact Center Operations
Iex Total View
Contact Center Management
Training Delivery
Customer Service
Call Centers
Process Improvement
Contact Centers
Analysis
Management
Quality Assurance
Data Analysis
Customer Experience
Process Scheduler
Customer Satisfaction
Performance Management
Leadership
Vendor Management
Ivr
Business Analysis
Software Documentation
Call Center Administration
Outsourcing
Business Process Improvement
Workforce Planning
Call Center Development
Resource Management

Interests:

Exercise
Sweepstakes
Nascar
Home Improvement
Reading
Gourmet Cooking
Sports
Home Decoration
Health
Watching Sports
Cooking
Electronics
Baseball
Fitness
Music
Family Values
Movies
Collecting
Christianity
Kids
Medicine
Parenting
Travel
Motorcycling
Watching Baseball

Languages:

English
Spanish

Network Architect | Engineer Managed Medical It Services

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Location:

Gilbert, AZ

Industry:

Information Technology And Services

Work:

Vivid Racing Aug 2016 - Dec 2018
Database Administrator
Cloudience Aug 2016 - Dec 2018
Network Architect | Engineer Managed Medical It Services
Dhl Feb 1, 2016 - Aug 2016
Frontline Agent A2
Allegis Group Mar 2015 - Jan 2016
Mobile Team Lead
At&T Nov 2011 - Oct 2013
Retail Sales Consultant

Education:

Valencia High School 2001 - 2004
Chandler/Gilbert Community College

Skills:

Sales
Telecommunications
Customer Retention
Direct Sales
Cellular Communications
Wireless
Account Management
Sales Management
Mobile Devices
Solution Selling
Team Building
Customer Experience
Retail
Networking
Mobile Technology
Training
Call Centers
Sales Process
M2M
Quotas
Cold Calling
Lte
B2B
Sales Presentations
Cdma
Mpls
Wireless Networking
Telephony
Key Account Relationship Management
Wholesale Operations
Managed Services
Mobile Communications
Gsm
Ethernet
Umts
Mobile Telephony
Solutions Marketing
Smartphones
Retail Sales
Inventory Management
Inventory Control
P&L Management
P&L Analysis
Metrics Reporting
Key Performance Indicators
Schedule Control
Schedule Writing
Asset Management
Microsoft Excel
Html Scripting
System Administration
Windows 10
Office 365 Administration
Data Analysis
Network Engineering
Firewalls
Dynamic Host Configuration Protocol
Ubiquiti Networks
Sonicwall
Unify
Static Ip Configuration

Interests:

Economic Empowerment
Politics
Automotive
Social Networking
Education
Civil Rights and Social Action
Management Training
New Technologies
Science and Technology

Certifications:

Graduate: at&T Retail Management Development Program
License Attmc361G
Harvard Business School & Harvard Kennedy School of Government, License Attmc361G

Delivery Driver

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Location:

Phoenix, AZ

Industry:

Computer & Network Security

Work:

Stackpath Sep 2019 - Apr 2020
Billing Specialist
Softlayer, An Ibm Company Aug 2014 - Sep 2015
Server Build Technician
Ibm Aug 2014 - Sep 2015
Support Engineer at Ibm
Ibm Aug 2014 - Sep 2015
Accounts Receivable Representative
Water Field Representative Jun 2011 - Aug 2014
City of Dallas

Education:

Chatrapati Sahuji Maharaj Kanpur University, Kanpur 2012 - 2014
Associates Skyline High School 2008 - 2010
Garland High School
Lakeview Centennial High School

Skills:

Troubleshooting
Computer Hardware
Network Administration
Technical Support
Servers
Account Management
Cloud Computing
Windows Server
Windows 7
Tcp/Ip
Vpn
Network Security
Routers
Active Directory
Operating Systems
Linux
Computer Repair
Data Center
Dhcp
Switches
Vmware
Network Engineering
Customer Service
Collections
Call Centers
Data Entry
Communication
Time Management
Billing Process
Web Chat
Cabling
Client Relations
Obiee
Employee Training
Zuora
Accounts Receivable
Quality Assurance
Microsoft Exchange
Billing Services
Accounting
Onboarding
Microsoft Products
Cash Applications

Area Manager

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Location:

2525 east Monroe St, Phoenix, AZ 85034

Industry:

Facilities Services

Work:

Diversified Maintenance
Area Manager
Diversified Maintenance
Project Manager
Medpost Urgent Care Aug 2018 - Jan 2019
Medical Assistant
Fastmed Urgent Care Apr 2017 - Mar 2018
Clinical Assistant
East Valley Family Medical Dec 2015 - May 2017
Master Scheduler

Education:

Regis H.s 1980 - 1985
Regis Jesuit High School
Brookeline College
Brookline College

Skills:

Customer Service
Social Networking
Social Media Marketing
Small Business
Event Planning
Social Media
Direct Sales
Sales
New Business Development
Microsoft Excel
Time Management
Management
Team Building
Strategic Planning
Medical Assisting
Public Speaking
Marketing
Training
Greeting Cards
Multi Skilled
Cpr Certified
First Aid
Call Center
Call Centers

Mechanical Engineer

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Location:

Phoenix, AZ

Industry:

Defense & Space

Work:

General Dynamics
Mechanical Engineer
Raytheon May 2001 - Jan 2004
Mechanical Engineering Intern

Education:

Skills:

Mechanical Engineering
Systems Engineering
Testing
Engineering Management
Ansys
Aerospace
Earned Value Management
Cad
Engineering
Failure Analysis
Space Systems
Lean Manufacturing
Dod
Security Clearance
Simulations
Six Sigma
Spacecraft
Military
Design of Experiments
Ptc Pro/Engineer
Finite Element Analysis
High Reliability
Mission Critical Environments
Fault Tree Analysis

Michael Carrillo

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Location:

4868 Garth Rd, Baytown, TX 77521

Industry:

Telecommunications

Work:

Hosting Support Consultant

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Location:

Phoenix, AZ

Work:

Education:

Baum Real Estate School 2019 - 2019
Strayer University

Director Of Commercial Sales

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Location:

11733 Red Oak Valley Ln, Austin, TX 78732

Industry:

Telecommunications

Work: