Midwest Dental
Call Center Representative
Pearson Vue Sep 2011 - Aug 2017
Call Center Customer Service Representative
Habitat For Humanity International Jul 1, 2014 - 2014
Volunteer
Medifast, Inc May 2011 - Jun 2011
Counselor
Service Quality Institute Mar 1, 2010 - May 1, 2011
Us Marketing Director
Education:
Service Quality Institute 2010 - 2011
Skills:
Leadership Customer Service Team Leadership Team Building Customer Satisfaction Management Training Coaching Sales Crm Recruiting Program Management Marketing Call Centers Leadership Development Microsoft Excel Strategic Planning Sales Management Social Networking Time Management Public Speaking Customer Retention Organizational Development Retail Employee Relations Microsoft Word Negotiation Social Media Microsoft Office Performance Management Employee Training Customer Relationship Management Microsoft Office 2007 Data Entry Crm Software
Interests:
Children Politics Education Environment Poverty Alleviation Sports and Travel Including Mission Work Human Rights Health
Certifications:
Certified Customer Service Ccst & Ccsl Trainer & Leadership Service Quality Institute
2008 to 2000 Pro StaffMedifast Apple Valley, MN May 2011 to Jun 2011 CounselorService Quality Institute Bloomington, MN Mar 2010 to May 2011 US/ Canada Marketing DirectorMedifast Apple Valley, MN 2009 to 2010 CounselorLA Weight Loss Minnetonka, MN 2006 to 2008 Lead Counselor
Education:
Service Quality Institute Bloomington, MN Jan 2010 Certification in Customer ServiceSt. Paul Technical Saint Paul, MN Jan 2003 Certification in Serve Safe Management CertificationCoon Rapids Senior High Coon Rapids, MN Jan 1980 to Jan 1984 Dipolma in Math,English,Social and Sceince
Skills:
Nursing Assistant,Customer Service Trainer,Serv Safe Management,Microsoft Word.