Dell - Austin, Texas Area since Mar 2012
Site Optimization Program Manager
Dell - Panama City, Panama Aug 2009 - Mar 2012
Customer Care Sr. Manager
Dell - Twin Falls, Idaho Mar 2008 - Aug 2009
Customer Care Manager II
Dell - Twin Falls, Idaho Feb 2007 - Mar 2008
Customer Care Manager I
Dell - Bangor, Maine Area Aug 2006 - Feb 2007
OSP Consultant - Customer Care
Education:
University of Phoenix 2006 - 2007
College of Southern Idaho 2000 - 2002
Valley High School
Skills:
Call Center Business Process Improvement Team Building Customer Service Problem Solving Change Management People Development Performance Management International Collaboration Project Management Call Centers Quality Assurance
University of Phoenix
Bachelor of Business Administration (B.B.F.), Accounting and Finance
University of Phoenix
Master of Business Administration (MBA), Accounting
Dec 2012 to 2000 Practice ManagerReston Dermatology & Cosmetic Center Reston, VA Sep 2006 to Dec 2012 Practice ManagerGreenberg Radiology Imaging Highland Park, IL Mar 2005 to Sep 2006 Practice Manager and Marketing DirectorPrestige Imaging Abilene, TX Aug 2004 to Mar 2005 Facility and Marketing DirectorMRI Group Fort Worth, TX Dec 2003 to Dec 2004 Marketing RepresentativeVandergriff Chevrolet Arlington, TX Jun 2003 to Dec 2003 Sales ConsultantPlano Dermatology Plano, TX Aug 2001 to Jun 2003 Medical AssistantTerrill Dermatology Plano, TX Nov 1997 to Aug 2001 Medical AssistantAshton Podiatry Dallas, TX Jul 1995 to Sep 1997 Assistant Office Manager/Front Office SupportFamily Foot Clinic Dallas, TX Jul 1993 to Jul 1995 Front Office Support
Education:
Columbia College Park Ridge, IL 2003 to 2000 B.S. in Marketing/Health AdministrationTexas Women's University Denton, TX 1994 to 1995