Nicholas P Walker

US Patent:

6574537, Jun 3, 2003

Filed:

Feb 5, 2001

Appl. No.:

09/776824

Inventors:

Oscar Kipersztok - Redmond WA
Scott L. Nelson - Issaquah WA
Glenn A. Dildy - Sammamish WA
Nicholas James Walker - Seattle WA
Susan Chan Chew - Issaquah WA

Assignee:

The Boeing Company - Seattle WA

International Classification:

G06F 1900

US Classification:

701 29, 701 33, 701 34, 702185, 714 25

Abstract:

A diagnostic system and method are provided that include an interface for receiving input relating to observed symptoms indicative of one or more failed components, a processing element for correlating the input relating to the observed symptoms with at least one suspect component that is capable of causing the observed symptoms upon failure, and a display for presenting information relating to the suspect components. The processing element correlates the input relating to the observed symptoms with the suspect components in accordance with a diagnostic model constructed based upon systemic information, experiential information and factual information. The processing element generally presents the suspect components in a listing prioritized based upon the relative likelihood that the respective suspect components caused the observed symptoms. Additionally, the processing element can present a prioritized listing of tests that can be conducted to refine the identification and prioritization of the suspect components.

US Patent:

20040128534, Jul 1, 2004

Filed:

Dec 15, 2003

Appl. No.:

10/735949

Inventors:

Nicholas Walker - Austin TX, US

International Classification:

G06F011/30

US Classification:

713/200000

Abstract:

A method and product for tracking, correlating, and analyzing a visitor's e-mail and website access and behavior. Tracking enabled e-mails and web pages with embedded communication software are used to capture and store a visitor's e-mail address in a cookie. A unique identifier is added to the cookie, and the cookie is imbedded in the HTML rendering component of the visitor's e-mail application and web browser, so that information from the visitor's access to e-mail and access to a website and behavior there can be stored and used between the two applications and analyzed by proprietary software.