Peter M Chung

US Patent:

20210342164, Nov 4, 2021

Filed:

Apr 30, 2020

Appl. No.:

16/863784

Inventors:

- San Francisco CA, US
Sankara Jaya Prakash Nimmagadda - San Francisco CA, US
Tiffany Tso - San Francisco CA, US
Peter Chung - San Francisco CA, US

Assignee:

Salesforce.com, Inc. - San Francisco CA

International Classification:

G06F 9/445
G06F 9/54

Abstract:

Disclosed herein are systems, methods, and devices that configure components of applications. A computing platform implemented using a server system may be configurable to cause determining an initial configuration of an application component that is configured to enable interactions with a user. The initial configuration is determined based on configuration parameters stored in the computing platform. The computing platform may also cause including a first instance of the application component in a webpage, the first instance being generated based on the initial configuration. The computing platform may also cause receiving a function call from the webpage, the function call being generated based on a user interaction with the webpage. The computing platform may also cause implementing a new instance of the application component responsive to the function call, the new instance comprising at least one change implemented based, at least in part, on the function call.

US Patent:

20190005460, Jan 3, 2019

Filed:

Jun 29, 2017

Appl. No.:

15/637104

Inventors:

- San Francisco CA, US
Peter CHUNG - Oakland CA, US
Adrian RAPP - Sausalito CA, US

International Classification:

G06Q 10/10
G06F 3/0482

Abstract:

Disclosed herein are system, method, and computer program product embodiments for a service appointment system (SAS). An embodiment operates by receiving, via an interface, a request to access a previously set appointment with a field agent, wherein the appointment indicates a time and location where the appointment is to take place. Responsive to the request to access and via the interface, details about the appointment are provided. A request to communicate with the field agent is received. It is determined that the request to communicate satisfies communication threshold. Based on the determination, a bi-directional communication channel between a requester of the appointment and the field agent is provided prior to the field agent arriving to the location of the appointment at the time of the appointment.