Rex E Knapps

Rex Knapps

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Location:

San Francisco, CA

Industry:

Computer Hardware

Work:

Deltatrak Jan 2013 - May 2013
Technical Support
Tivo Nov 2010 - Nov 2011
Qa Testing
Davis Instruments Jun 2006 - Feb 2009
Technical Support
Citrix Oct 2002 - Feb 2003
Technical Support
Magnetic Data Technologies Hitachi and Peripheral Computer Support 1998 - 2002
Technical Support

Education:

Santa Barbara City College 2003 - 2003
Chabot Community College
Institute For Career Development

Skills:

Firewalls
Team Building
Networking
Troubleshooting
Electronics
Team Leadership
Quality Assurance
Outlook
Microsoft Office
Testing
Microsoft Excel
Product Management
Customer Service
Printers
Technical Support
Software Engineering
Management
Call Centers
Hardware

Interests:

Baseball
Audiophile
Hiking
Camping
Home Audio
Concerts
Astronomy

Technical Customer Support

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Position:

Technical Support at DeltaTRAK

Location:

San Francisco Bay Area

Industry:

Consumer Services

Work:

DeltaTRAK since Jan 2013
Technical Support
TiVo Nov 2010 - Nov 2011
QA Testing
Davis Instruments Jun 2006 - Feb 2009
Technical Support
Citrix Online Oct 2002 - Feb 2003
Technical Support
Magnetic Data Technologies, Hitachi and Peripheral Computer Support - Fremont, Brisbane and Goleta CA. 1998 - 2002
Technical Support

Education:

Santa Barbara City College 2003 - 2003
Continuing, Cisco Networking Chabot Community College
Institute for Career Development

Interests:

Astronomy, baseball, hiking, camping, concerts, audiophile, home audio

Rex Knapps Livermore, CA

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Work:

DeltaTrak
Modesto, CA
Jan 2013 to May 2013
Technical Support Digital AirStrike
Sunnyvale, CA
Jan 2012 to May 2012
Technical Support Representative TiVo Inc
Alviso, CA
2010 to 2011
Software Tester Davis Instruments
Hayward, CA
2006 to 2009
Technical Support Citrix Online
Santa Barbara, CA
2002 to 2003
Technical Support Solectron/Magnetic Data Technologies (MDT)
Goleta, CA
2001 to 2002
Technical Support Representative Peripheral Computer Support (PCS)
Fremont, CA
1998 to 2001
Technical Support Representative Hewlett-Packard/Manpower,
San Jose, CA
1994 to 1998
Test and Repair Operator

Education:

Santa Barbara City College
Santa Barbara, CA
2002 to 2003
General Institute for Career Development
San Jose, CA
1991 to 1991
AA in Electronic technology Chabot Community College
Hayward, CA
General Study

Skills:

Cisco Cisco Certified Networking Associate Self-Study Course (Continuing) Study networking theory, TCP/IP model, routing protocols. Santa Barbara City College, Santa Barbara, CA. Cisco CCNA course. Santa Barbara City College, Santa Barbara, CA. Cisco CCNA course, general study. Hewlett-Packard LaserJet Test and Repair Course. Study LaserJet printer design, assembly and functionality to provide repair of damaged or non-functioning units in a production environment. Chabot Community College, Hayward, CA. General Study, Math, English and Astronomy classes. Institute for Career Development, San Jose, CA. Electronic technology, electronic circuits, microprocessor circuits Knowledge of drafting and electronic drafting. Read and understand schematics, operate CADD software. Experience with Microsoft Word, Excel, Outlook, Access and Power Point.