Senior information technology relationship manager
Education
School / High School:
MIT
1997
Skills
Excellent understanding of business anal... • project management and business process ... • enterprise software implementation and a... • foundation. Managing and designing t... • PeopleSoft HCM • Oracle UPK • IBM QuickPlace / Quickr • EMC Captiva and eRoom • Business Objects Web Intelligence and Xc... • Adobe LiveCycle Form • Microsoft Dynamics CRM and Sharepoint • Google Analytics and Vovici EFM Survey M... • Visio and Project.
Dec 2007 to 2000 Senior Information Technology Relationship ManagerUNITED NATIONS, Secretariat
Dec 2005 to 2000UNITED NATIONS, Secretariat
Nov 2006 to Nov 2007 Senior Business Analyst / Project ManagerUNITED NATIONS, Secretariat
Dec 2005 to Oct 2006 Senior Business AnalystTRINI DESIGN, LLC New York, NY Feb 2002 to Nov 2005 Vice President - Operations and SystemsCITIGROUP - CITIBANK New York, NY Apr 2000 to Sep 2001 Director, Senior Business Analyst of e-Consumer Technology ServicesJP Morgan - CHASE MANHATTAN BANK New York, NY Sep 1988 to Mar 2000JP Morgan - CHASE MANHATTAN BANK
1998 to 2000 Vice President, Relationship Manager of Internet ServicesJP Morgan - CHASE MANHATTAN BANK
1996 to 1998 Vice President, Project Manager of Web Development ServicesJP Morgan - CHASE MANHATTAN BANK New York, NY 1988 to 1996 Vice President, Program Manager of Market Data ServicesHSBC - MARINE MIDLAND BANK New York, NY 1985 to 1988 Financial Systems ManagerDEUTSCHE BANK - BANKERS TRUST COMPANY
1981 to 1985 Financial Analyst in the Corporate Planning DivisionDEUTSCHE BANK - BANKERS TRUST COMPANY New York, NY 1979 to 1985DEUTSCHE BANK - BANKERS TRUST COMPANY
1979 to 1981 Manager
Skills:
Excellent understanding of business analysis, project management and business process management (BPM). Developing and presenting business case and analysis for justification of new system proposals. Good understanding of PRINCE2, enterprise software implementation and application development life cycle. Working knowledge of enterprise content management including taxonomy and metadata management. Certification in ITIL version 3, foundation. Managing and designing training programs. Working knowledge of the IT procurement process. Experience with Oracle OBIEE Answers and Dashboard, PeopleSoft HCM, Oracle UPK, IBM QuickPlace / Quickr, EMC Captiva and eRoom, Business Objects Web Intelligence and Xcelsius (Dashboard), Adobe LiveCycle Form, Microsoft Dynamics CRM and Sharepoint, Google Analytics and Vovici EFM Survey Management. Proficient with Microsoft Office, Visio and Project.
Name / Title
Company / Classification
Phones & Addresses
Alan Lam
Smart Property Improvement Inc. Property Management
3300 Cawthra Road, Mississauga, ON L5A 2X7 9052773617
Alan Lam Owner
China Garden Restaurant Eating Places
8075 Oswego Rd, Liverpool, NY 13090
Alan Lam Owner
China Garden Chinese Take-Out Restaurant Eating Places
Alan Lam (1994-1998), Ben Ryerson (1998-2002), Cristine Ong (2000-2004), Lisa Torres (2001-2005), Jessica Bodan (1999-2003), Victoria Govea (1994-1998)