Accomplished Medical Office Manager 11+... • legal • and billing forms. Client and Patie... • staff • and administrative concerns by developin... • medical • psychological • and housing assistance. Quality Assu... • identify areas of improvement and redesi... • and implement plans for generating profi...
Mar 2012 to 2000 Medicare Payer Verification CoordinatorGeorgia Health Sciences University through Spherion Augusta, GA Jun 2011 to Jan 2012 Office AdministratorConsumer Advocacy & Resource Coordination Lake Charles, LA Nov 2009 to May 2011 Family Support Coordinator for EarlyStepsResCare, Inc Lake Charles, LA Aug 2008 to Nov 2009 QMRP for ICF/MR Group HomeWalgreen's Lake Charles, LA Apr 2007 to Mar 2008 Manager in Training for Store ManagementLake Charles Memorial Hospital Lake Charles, LA May 2003 to May 2007 Clinical Office Manager promoted to Financial/Compliance ManagerFrazee Recruiting with Amedisys Baton Rouge, LA Medicare Payer Authorization Coordinator
Education:
McNeese State University Lake Charles, LA Jan 2005 to Jan 2007 BA in Psychology
Skills:
Accomplished Medical Office Manager 11+ years of experience in managing professional and support staff. Authored Standard Operating Procedures for office protocol using medical, legal, and billing forms. Client and Patient Advocate Effective at resolving patient, staff, and administrative concerns by developing working relationships with directors and support staff and utilizing grievance policy guidelines. Assist patients and clients with location of available community services for financial, medical, psychological, and housing assistance. Quality Assurance and Control - Ability to analyze workforce operations, identify areas of improvement and redesign procedures, and implement plans for generating profitable results for both company and patients. Motivated Team Leader Establishes a team spirited environment with a holistic organizational approach to employee participation. Uses a positive behavioral based program which involves commitment from management all the way down to the newest company employee.