kajeet
Director of Customer Care
COMTek Sep 2005 - Dec 2006
Director of Customer Service
Comcast Dec 1981 - Aug 2005
Director of Call Center Operations
Charter Communications Oct 2003 - Jun 2005
Director of Customer Service
Comcast 1982 - 1996
Trainer
Education:
Orangeburg-Calhoun Technical College 1978 - 1981
Associates, Engineering Graphics Technology
Skills:
Leadership Call Centers Customer Satisfaction Management Telecommunications Training Customer Retention Vendor Management Cross Functional Team Leadership Team Building Call Center Mobile Devices Customer Service Sales Analysis Start Ups Process Improvement Recruiting Program Management Project Planning Customer Experience Strategic Planning Team Leadership Performance Management Sales Operations Outsourcing Contact Centers Inbound Marketing Business Analysis Operations Management Project Management Wireless Time Management Sales Management Strategic Partnerships Account Management Workforce Management Team Management Salesforce.com Strategy Product Management Business Development Integration Crm Product Marketing
Interests:
Boating Exercise Electronics Traveling Sewing Outdoors Sweepstakes Reading Crafts Music Sports Travel Movies
Languages:
English
Youtube
Rolf Harris -- Sun Arise
Rolf Harris and his Sun Arise is a well loved song from my youth. So i...
Duration:
2m 48s
Annise Parker for Mayor of Houston, TX (Part...
Annise Parker (D) is running for the Mayor of Houston (Part 1), spoke ...
Duration:
9m 21s
Annise Parker at the Harris County Dems Meeting
August 20, 2009.
Duration:
3m 9s
Houston Pastor's misses Annise Parker
3 Local Houston Pastors and a PR woman discuss Prop 1 and the sermons ...
Duration:
3m 32s
"RED WHITE AND BLUE" Episode 817: City of Hou...
Gary Polland and David Jones talk with City of Houston Mayoral Candida...
Duration:
26m 48s
Gordon Quan Launches His Campaign For Harris ...
Former Houston City Councilman Gordon Quan launches his campaign for H...