Incendio...igniting Customer Relationships
Lead Marketing Strategist
Unitedhealth Group Mar 2014 - Sep 2015
Vice President: Customer Engagement
Best Buy 2010 - 2014
Senior Director of Marketing
Delta Air Lines Feb 2006 - Nov 2009
Managing Director of Loyalty Marketing
Northwest Airlines 2004 - 2006
Director Sales Planning and Analysis
Education:
University of Minnesota - Carlson School of Management 1991 - 1992
Master of Business Administration, Masters, Marketing
University of Wisconsin - Madison 1986 - 1990
Bachelors, Bachelor of Arts, Economics
Skills:
Crm Marketing Loyalty Programs Strategic Planning Analysis Pricing Management Airlines Sales Analytics Revenue Analysis Marketing Strategy Program Management Leadership Competitive Analysis Strategy E Commerce Cross Functional Team Leadership Mergers and Acquisitions Loyalty Marketing Direct Marketing Product Management Retail Team Leadership Strategic Partnerships Marketing Management Customer Relationship Management Digital Marketing Segmentation Market Analysis Customer Retention Business Strategy Integrated Marketing Yield Management Business Development Brand Management Customer Insight Market Planning Product Development Product Marketing Social Media Marketing