Brian T Gochal

Call Center Team Manager

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Location:

Sioux Falls, SD

Industry:

Health, Wellness And Fitness

Work:

CIGNA Tel-Drug since Aug 2011
Call Center Team Manager
VIZIO Feb 2010 - Aug 2011
Call Center Team Manager
Mitel Corporation Feb 2007 - Feb 2010
Sales Program manager
Gateway Computers Aug 2006 - Nov 2006
Program Manager
Gateway Computers Aug 2001 - Aug 2006
Senior Sales Manager

Skills:

Call Centers
Customer Satisfaction
Crm
Sales
Sales Management
Management
Team Building
Sales Process
Sales Operations
Account Management
Training
Business Development
Call Center
Leadership
Process Improvement
Cross Functional Team Leadership
Direct Sales
Team Leadership
Salesforce.com
Strategic Planning
Program Management
Coaching
New Business Development
Vendor Management
Project Management
Marketing
Social Media Marketing
Product Management
Social Media
Customer Experience
E Commerce
Channel
Product Marketing
Change Management
Operations Management
Facebook
Instagram
Customer Service Management
Social Media Strategist
Social Media Management

Interests:

Morel Mushroom Hunting
Consultative Sales Processes
Management Training
Media
Fusion Cooking
Sales Training

Call Center Team Manager At Cigna Tel-Drug

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Position:

Call Center Team Manager at CIGNA Tel-Drug

Location:

Sioux Falls, South Dakota

Industry:

Health, Wellness and Fitness

Work:

CIGNA Tel-Drug since Aug 2011
Call Center Team Manager
VIZIO Feb 2010 - Aug 2011
Call Center Team Manager
Mitel Corporation Feb 2007 - Feb 2010
Sales Program manager
Gateway Computers Aug 2006 - Nov 2006
Program Manager
Gateway Computers Aug 2001 - Aug 2006
Senior Sales Manager

Skills:

Process Improvement
Call Center
Team Building
Sales Management
Account Management
Cross-functional Team Leadership
Team Leadership
New Business Development
Sales
Strategic Planning
Salesforce.com
Business Development
Channel
Program Management
Customer Satisfaction
Vendor Management
Project Management
Product Management
Product Marketing
Direct Sales
Call Centers
Management
Social Media
CRM
Leadership
Sales Process
Training
Coaching
Marketing
Change Management
Customer Experience
Operations Management
Sales Operations
E-commerce
Facebook
Instagram
Customer Service Management
Social Media Strategist
Social Media Marketing
social media management

Interests:

Sales training, management training, consultative sales processes, media, fusion cooking, morel mushroom hunting,

Honor & Awards:

multiple sales person of the quarter, multiple top 5% sales person of year, multiple sales manager of the year, repeated STARR performance winner