United States Postal Service
Transportation Coordinator
United States Postal Service Jul 2008 - Jan 2009
Flat Sorting Machine Operator
United States Postal Service Aug 2005 - Jul 2008
Sales and Service Associate
United States Postal Service Mar 2006 - May 2008
Supervisor of Customer Services
United States Postal Service Jan 2004 - Aug 2005
Mail Processor
Education:
Harding University 2009 - 2011
Master of Business Administration, Masters, Leadership, Business Administration, Organizational Management
College Algebra Oct 2000
College Physics Sep 2000
College Chemistry Mar 2000
Western Kentucky University 1990 - 1997
Bachelors
Skills:
Lean Six Sigma Change Management Kaizen Facilitation Dmaic Kano Analysis Root Cause Analysis Process Management Critical Chain Project Management Dflss Dmadv Sipoc Gage R&R Strategic Analysis Strategic Planning Process Improvement Cost Analysis Value Stream Mapping Technical Writing Project Implementation Process Modeling Creative Problem Solving Conflict Management Conflict Resolution Team Management Team Leadership Job Analysis and Design Collaborative Problem Solving Fmea Visio Minitab Autocad Microsoft Office Typing 50+ Wpm Exceptional Memory Troubleshooting Data Analysis
Certifications:
Acuity Institute of Business Leadership Lean Six Sigma Black Belt
2008 to 2009 Flat Sorting Machine OperatorUnited States Postal Service Bowling Green, KY 2006 to 2008 Supervisor of Customer Services - ActingUnited States Postal Service
2005 to 2008 Sales and Service AssociateUnited States Postal Service
2005 to 2005 Newborns in Need VolunteerUnited States Postal Service
2004 to 2004 PresidentUnited States Postal Service
2001 to 2004 Human Resources Generalist/Safety CoordinatorUnited States Postal Service
2001 to 2004 Chairman of Safety TeamUnited States Postal Service
2001 to 2004 Chairman of Joint LaborUnited States Postal Service
1998 to 2003 Bass Section LeaderUnited States Postal Service
1998 to 2001 Parcel Distribution ClerkUnited States Postal Service
1997 to 1998 General Expeditor
Education:
Harding University Searcy, AR Master of Business AdministrationWestern Kentucky University Bowling Green, KY 1997 Bachelor of Science in Industrial Technology