Northeast Saline County Fire Jun 2018 - 2018
Commissioner
Northeast Saline County Fire Jan 2013 - Jul 2017
Company Officer - Captain
Arkansas Blue Cross Blue Shield May 2006 - Mar 2009
Call Center Supervisor
Arkansas Blue Cross Blue Shield May 2005 - May 2006
Quality Assurance Analyst
Arkansas Blue Cross Blue Shield May 2003 - May 2005
Customer Service Representative
Education:
John Brown University 2006 - 2008
Bachelors, Bachelor of Science, Management, Business
University of Central Arkansas 1995 - 1998
Clearwater High School 1991 - 1995
Skills:
Insurance Call Centers Process Improvement Customer Service Training Medicare Access Team Building Microsoft Excel Leadership Data Analysis Analysis Outlook Health Insurance Team Leadership Project Management Microsoft Office Management Public Speaking Microsoft Word Microsoft Powerpoint Negotiation Analytical Skills Communication Certified Associate In Project Management Agile Methodologies Business Systems Analysis Scrum