Opelin
Hp Server Quality
Focalpoint Mar 2014 - Jan 2016
Licensed Navigational Conversations Facilitator
Brian Tracy International Sep 2013 - Jan 2016
Certified Trainer, Sales Success Intensive
Focalpoint Nov 2012 - Jan 2016
Certified Business Coach
Opelin Nov 2011 - Jan 2013
Blades To Cloud Pac Manager
Education:
The University of Texas at Austin - Red Mccombs School of Business 2005 - 2007
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management
Usaf Squadron Officers School 1999 - 1999
Southern Methodist University 1995 - 1998
Master of Science, Masters, Management, Engineering
Florida State University 1990 - 1994
Bachelors, Bachelor of Science, Electrical Engineering
Skills:
Program Management Leadership Management Process Improvement Strategy Training Project Planning Management Consulting Business Strategy Change Management Vendor Management Project Management Business Development New Business Development Team Management Coaching Product Lifecycle Management Risk Management Testing Six Sigma Budgets Supply Chain Management Product Development Start Ups Integration Business Process Improvement Product Management Cross Functional Team Leadership Analysis Cloud Computing Outsourcing Storage Pmp Software Project Management Software Development Security Manufacturing Quality Assurance Sdlc Ms Project Data Analysis
Certifications:
Certified Business Coach Project Management Professional Focalpoint International Pmi
Rachid M. Kadri - Houston TX, US John R. Grady - Houston TX, US David S. Blocker - Houston TX, US Wanda L. Bloomfield - Houston TX, US George D. Megason - Houston TX, US
International Classification:
G06F 1/16 H05K 13/00
US Classification:
36167937, 36167933, 295921
Abstract:
An electronic device includes a housing defining an enclosure, one or more processors in the enclosure, and one or more memory modules in the enclosure. Disk storage drives are provided in an in-line arrangement within the enclosure such that a rear portion of one disk storage drive is adjacent a front portion of another disk storage drive.
Extracting Guidance Relating To A Product/Service Support Issue Based On A Lookup Value Created By Classifying And Analyzing Text-Based Information
- Houston TX, US David Blocker - Denver CO, US Carlos Antar Gutierrez Arriaga - Roseville CA, US Juan Carlos Zumbado Pardo - Heredia, CR
International Classification:
G06Q 10/00 G06Q 30/06 G06Q 30/02 G06F 16/906
Abstract:
Embodiments described herein are generally directed to various use cases involving turning text data into actionable evidence. According to an example, text-based information relating to an issue associated with a product or service of a vendor is receive via a self-service SaaS portal and includes one or both of structured data and unstructured data. The text-based information is classified and analyzed by parsing out a first set of facts from the structured data. A second set of facts is identified by applying a taxonomy to the text-based information. A lookup value is created by aggregating the first and second sets of facts. Guidance, representing a proposed resolution of the issue, a recommended next troubleshooting step in connection with evaluation of the issue, or other guidance relating to the issue, is then extracted from a lookup table based on the lookup value.
Example implementations relate to automatic diagnostic mode to identify a potential cause of a boot problem of a system. In an example, the automatic diagnostic mode iteratively isolates subsystems of the system in coordination with a baseboard management controller. For each iteration of subsystem isolation, a system boot is executed while a subsystem is isolated. The system boot is monitored against a watchdog timer of the baseboard management controller to determine if the system boot is successful. If the system boot is successful, the isolated subsystem is marked as a potential cause of the boot problem of the system. If the system boot is unsuccessful, the automatic diagnostic mode continues to iteratively isolate the subsystems.
- Houston TX, US James T BODNER - Houston TX, US David BLOCKER - Houston TX, US James A BLOCKER - Houston TX, US
International Classification:
G06F 11/14
Abstract:
Examples disclosed herein relate to using a programmable logic device to perform a recovery operation on non-volatile storage devices. In response to receiving an indication to perform recovery, multiple storage devices are set to a predetermined value by the PLD. Recovery of the storage devices is to begin based on the predetermined value setting.