PACCAR - Renton, WA since Apr 2013
Technical Support Analyst
PACCAR Dec 2011 - Apr 2013
Service Desk Analyst
PACCAR - Kirkland, WA Jun 2011 - Dec 2011
Summer IT Intern
Education:
Central Washington University 2007 - 2011
B.A, Information Technology and Administrative Management; Network Administration
Skills:
Troubleshooting Technical Support Windows Information Technology Computer Hardware Access Windows 7 Customer Service Customer Satisfaction Technical Writing Networking Management Microsoft Office Html Dreamweaver Sharepoint Css Microsoft Excel Mac Os X Powershell Windows Server Ibm Mainframe Ibm As/400 Windows Ce Android Ios Cisco Ios