DUNG NGO - MOUNTAIN VIEW CA, US GRANT I. CAMPBELL - OSHAWA, CA BETH MCGREEVY - SAN FRANCISCO CA, US
Assignee:
ELECTRONIC DATA SYSTEMS CORPORATION - PLANO TX
International Classification:
G06F 3/01 G06F 3/048
US Classification:
715205, 715257, 715772
Abstract:
Apparatus, and an associated method, for generating a trouble ticket related to an IT incident. When an IT incident occurs, a worklog is formed by a reporter that enters information associated with the incident. Successive inputs, made by appropriate personnel, are made to update the status of the incident. A table-of-contents is formed, associated with the collection of entries of information. And, each entry of information is categorized, to identify the entry by an associated category.
Name / Title
Company / Classification
Phones & Addresses
Dung Ngo Principal
Dna Handyman Misc Personal Services
554 Nevada St, San Francisco, CA 94110
Dung Ngo Principal
Ngo, Dung Business Services at Non-Commercial Site
1509 S Almansor St, Alhambra, CA 91801
Dung Ngo Managing
Ngophung, LLC Real Estate Investment
2656 Donovan Ave, Santa Clara, CA 95051
Isbn (Books And Publications)
The Open House : The Free Plan in the Twentieth Century
Winnpointe Corporation - Costa Mesa, CA, USA since Apr 2013
Mortgage Consutant
Tony Lam CPA - Westminster, CA Jan 2013 - Apr 2013
Tax Trainee
Vietnam Alliance Capital, Hochiminh City, Vietnam May 2008 - Jun 2010
Assistant to CEO
Sai Gon Thuong Tin Commercial Bank, Hochiminh City, Vietnam Feb 2007 - Apr 2008
Investor Relation Associate
Duc Viet Logistics Sep 2006 - Jan 2007
Assistant to Air Export Manager
Education:
California State University-Long Beach - College of Business Administration 2010 - 2013
MBA, Finance
University of Foreign Trade 2002 - 2007
BS, Economics