IDEXX Laboratories since Oct 2011
Marketing Communications
BFT International Feb 2007 - Sep 2011
Account Manager
Pierce Promotions Jul 2006 - Feb 2007
Staffing Coordinator
Education:
Quinnipiac University 2002 - 2006
Bachelors, E-media, Minor in Marketing
Liberty Mutual Insurance
Senior Customer Service Supervisor For Service Assist Team
Liberty Mutual Insurance Feb 2012 - Sep 2015
Customer Service Supervisor
Education:
Easthampton High School 2003
University of Massachusetts
University of Massachusetts Amherst
Bachelors, Bachelor of Science, Sociology
Skills:
Call Centers Property Insurance Customer Service Customer Retention Customer Experience Coaching Customer Satisfaction General Insurance Process Improvement Property and Casualty Insurance Leadership Team Building Performance Management
Herbert Gray Elementary School Old Town ME 1990-1994, Helen Hunt Elementary School Old Town ME 1994-1995, Orland Consolidated Elementary School Orland ME 1995-1999