Holiday Inn & Suites Duluth Downtown
Guest Services Manager
Hampton Feb 2010 - Dec 2012
Customer Service Representative
Holiday Inn & Suites Duluth Downtown Feb 2010 - Dec 2012
Manager on Duty
Braun Construction Services Oct 2005 - Sep 2007
Carpenter
Don Esler Construction Jun 2003 - May 2005
Carpenter
Education:
University of Wisconsin - Superior 2009 - 2012
Bachelors, Psychology
Lake Superior College 2009
Mesabi Technical College 2005
Active Minds Co - Founder For University of Wisconsin
Skills:
Customer Service Training Time Management Leadership Microsoft Office Teamwork Hospitality Human Resources Microsoft Excel Powerpoint Microsoft Word Research Public Speaking Process Scheduler Customer Satisfaction
Oct 2013 to 2000 Guest Service ManagerHoliday Inn and Suites Duluth, MN Nov 2012 to Oct 2013 Evening Manager on DutyHampton Inn Duluth, MN Feb 2010 to Nov 2012 Guest Service Representative / Evening Manager
Education:
University of Wisconsin - Psychology/Business Administration Superior, WI May 2012 Bachelor of Science
Elizabeth Kreutzer, Deanna Garvert, Patrick Reif, Carol Parker, Amanda Plante, Janelle Mills, Mary Mick, Marcus Walls, Brad Parker, Bob Schmidt, Margery Sterescu
May Roberts Elementary School Ontario OR 1976-1978, Centennial Elementary School Nampa ID 1978-1979, Scism Elementary School Nampa ID 1979-1981, Fruitland Middle School Fruitland ID 1982-1984