Skills:
A+ Certified, Net+ Certified Excellent with building, troubleshooting, and repairing computers and equipment including desktops and laptops Skilled with Windows 95, 98, XP, Vista, 7, and somewhat 8 OS, also working in a virtual environment Skilled with many types of hardware installation for desktops and laptops Experienced installing and configuring Windows servers. Very basic Linux skills Aware of security measures including complex passwords and strategy so that employees and end users are safe Excellent phone skills, customer service, and team management. Proficient using help desk systems and tracking inventory System Maintenance, remove malware, spyware, viruses, trojans and worms, and clean registry Experienced deploying LANs, both wired and wireless. Familiar with routers, switches, bridges, hubs, and servers Knowledgeable using Active Directory Services, Remote Desktop Protocol Able to set up VPNs and map network drives and printers through TCP/IP and network shared Able to low-level format drives to erase all data, as well as, data backup, migration, and recovery Experienced with Microsoft Office [] Internet Explorer, Firefox, Chrome Familiar with basic programming, web development, and database design including HTML and Visual Basic Dependable, On Time, Neatly Dressed, and always listen to the customers problem. Take initiative to do things.