Ge Capital Sep 2003 - Sep 2015
Customer Service Manager
Element Fleet Management Sep 2003 - Sep 2015
Customer Service Manager
Award Craft May 2002 - Sep 2003
Customer Service Manager
Wells Fargo Home Mortgage Jan 2001 - May 2002
Customer Service Manager
Great Way Products Aug 2000 - Jan 2001
Customer Service Manager
Education:
University of Phoenix
Skills:
Process Improvement Customer Satisfaction Team Building Customer Service Management Operations Management Six Sigma Cross Functional Team Leadership Call Centers Team Leadership Customer Retention Account Management Pricing Crm Vendor Management Leadership Business Process Improvement Contact Centers