Jia Hang Liu

US Patent:

20130110568, May 2, 2013

Filed:

Nov 2, 2011

Appl. No.:

13/287386

Inventors:

Winnie W. Cheng - Hawthorne NY, US
Jia Liu - Hawthorne NY, US
David Loewenstern - Hawthorne NY, US
Larisa Shwartz - Hawthorne NY, US
Vugranam C. Sreedhar - Hawthorne NY, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06Q 10/06

US Classification:

705 714

Abstract:

A method of recommending an assignment for a work order includes receiving the work order, retrieving information from the work order, identifying a skill set needed to complete the work order using the information retrieved from the work order, extracting, automatically, a first set of evidences from a first data source based on the identified skill set, and a second set of evidences from a second data source based on the identified skill set, combining a first inference and a second inference, by a processor, wherein the first inference is determined using the first set of evidences, the second inference is determined using the second set of evidences, and the first and second set of evidences comprise dissimilar data, and generating a work order assignment recommendation based on the combined inferences.

US Patent:

20130198116, Aug 1, 2013

Filed:

Jan 31, 2012

Appl. No.:

13/362089

Inventors:

Anuradha Bhamidipaty - Bangalore, IN
Winnie Wing-Yee Cheng - Tarrytown NY, US
Aliza R. Heching - Bronx NY, US
Anshu N. Jain - Karnataka, IN
Jia Liu - White Plains NY, US
James R. Moulic - Poughkeepsie NY, US
Daniela Rosu - Ossining NY, US
Mithkal M. Smadi - Round Rock TX, US
Srikanth G. Tamilselvam - TamilNadu, IN

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

G06F 15/18

US Classification:

706 12

Abstract:

An approach is presented for identifying related problem tickets in an information technology (IT) environment. User interactions with a computer program are stored. The user interactions include inputs to the computer program to search for problem tickets issued in the IT environment that have the same characteristics. One or more user interaction patterns within the user interactions are recognized. A user interaction pattern of the one or more user interaction patterns is selected based on an evaluation of effectiveness of each of the one or more user interaction patterns. Based on the user interaction pattern, a rule is generated for determining which problem tickets in the IT environment share a common characteristic. The rule is applied to additional problem tickets issued in the IT environment to identify which of the additional problem tickets share the common characteristic.

US Patent:

20140073063, Mar 13, 2014

Filed:

Sep 4, 2013

Appl. No.:

14/018075

Inventors:

Bozhi Tian - Chicago IL, US
Jia Liu - Somerville MA, US

Assignee:

President and Fellows of Harvard College - Cambridge MA

International Classification:

H01L 51/05

US Classification:

438 1

Abstract:

The present invention generally relates to nanoscale wires and tissue engineering. Systems and methods are provided in various embodiments for preparing cell scaffolds that can be used for growing cells or tissues, where the cell scaffolds comprise nanoscale wires. In some cases, the nanoscale wires can be connected to electronic circuits extending externally of the cell scaffold. Such cell scaffolds can be used to grow cells or tissues which can be determined and/or controlled at very high resolutions, due to the presence of the nanoscale wires, and such cell scaffolds will find use in a wide variety of novel applications, including applications in tissue engineering, prosthetics, pacemakers, implants, or the like. This approach thus allows for the creation of fundamentally new types of functionalized cells and tissues, due to the high degree of electronic control offered by the nanoscale wires and electronic circuits.

US Patent:

20170069858, Mar 9, 2017

Filed:

Jul 8, 2016

Appl. No.:

15/205373

Inventors:

- Cambridge MA, US
Bozhi Tian - Chicago IL, US
Jia Liu - Palo Alto CA, US

International Classification:

H01L 51/05
C12N 5/00
A61L 27/56
A61L 27/02
G01N 27/414
A61L 27/24
A61L 27/20
A61L 27/18
A61L 27/38
H01L 51/00
A61L 27/36

Abstract:

The present invention generally relates to nanoscale wires and tissue engineering. Systems and methods are provided in various embodiments for preparing cell scaffolds that can be used for growing cells or tissues, where the cell scaffolds comprise nanoscale wires. In some cases, the nanoscale wires can be connected to electronic circuits extending externally of the cell scaffold. Such cell scaffolds can be used to grow cells or tissues which can be determined and/or controlled at very high resolutions, due to the presence of the nanoscale wires, and such cell scaffolds will find use in a wide variety of novel applications, including applications in tissue engineering, prosthetics, pacemakers, implants, or the like. This approach thus allows for the creation of fundamentally new types of functionalized cells and tissues, due to the high degree of electronic control offered by the nanoscale wires and electronic circuits.

US Patent:

20150033077, Jan 29, 2015

Filed:

Oct 14, 2014

Appl. No.:

14/514029

Inventors:

- Armonk NY, US
Winnie Wing-Yee Cheng - West New York NJ, US
Aliza R. Heching - Bronx NY, US
Anshu N. Jain - Sunnyvale CA, US
Jia Liu - White Plains NY, US
James R. Moulic - Anchorage AK, US
Daniela Rosu - Ossining NY, US
Mithkal M. Smadi - Round Rock TX, US
Srikanth G. Tamilselvam - Chennai, IN

International Classification:

G06F 11/07
G06F 3/0484

US Classification:

714 37

Abstract:

An approach is presented for identifying related problem tickets in an information technology (IT) environment. A pattern of actions included in interactions with a computer program is determined to be effective at proactively preventing a problem in the IT environment based on a frequency at which user(s) performed the interactions which perform text and statistical analyses of content of historical problem tickets. A script based on the pattern of actions is generated. A root cause of the problem is determined based on the text and statistical analyses. Responsive to a receipt of a new problem ticket, the script is executed to automatically perform the pattern of actions. The new problem ticket is classified as being in a group of problem tickets which are related to the problem and included in the historical problem tickets. The new problem ticket is determined to specify the problem which has the root cause.