Communication • Presentations • Training • Problem Solving • Crisis Resolution • Customer Relations • Vendor Relations • Project Development • Procedure Development • Process Development • Metric Analysis • Employee Selection & Retention • Employee Training • Social Media • Website Management • Photophgray • Videography
Languages
Korean
Interests
Photography, Videography, Blogging, Read...
Industries
Information Technology and Services
Resumes
Manager Of Customer Service At Precision Document Solutions
Manager of Customer Service at Precision Document Solutions
Location:
Dallas/Fort Worth Area
Industry:
Information Technology and Services
Work:
Precision Document Solutions since Jul 2006
Manager of Customer Service
HighPointe Group Jul 2003 - Jul 2006
Contract Administrator
Fujitsu Network Communications Jul 1998 - Feb 2003
IT Business Analyst II
Fujitsu Network Communications 1998 - 2003
Business Analyst
Education:
University of Tulsa 1990 - 1994
BA, Political Science
University of Arizona 1989 - 1990
Skills:
Project Management Microsoft Office Microsoft Excel Troubleshooting PowerPoint Microsoft Word Customer Service Process Improvement Program Management Team Leadership Budget Account Management Operations Management Change Management Outlook Financial Analysis Telecommunications Vendor Management Project Planning Technical Writing
Interests:
Photography, Videography, Blogging, Reading, History, Politics,Problem Solving, Customer Service
2006 to 2000 Manager of Customer ServiceHighPointe Group Dallas, TX 2003 to 2006 Projects/Contract ManagerFujitsu Network Communications Richardson, TX 1998 to 2003 Project & Cost Management LeadFujitsu Network Communications Richardson, TX 1998 to 1999 IT Operations Technical WriterGrail Communication Seoul, KR 1997 to 1998 Editor-In-ChiefVarious Institutions Seoul, KR 1994 to 1998 Conversational English Instructor
Education:
University of Tulsa Tulsa, OK 1994 Bachelor of Arts in Political Science
University of Tulsa - Political Science, University of Arizona - Political Science
About:
I love technology. Anyone who knows me, knows me as the guy with the gadgets. I don't just carry my gadgets either, I put them to use. I'm not just any gadget guy either, I'm a serious App...