Feb 2011 to Present Lead PSA (Passenger Service Agent)Popular Bank of Puerto Rico Carolina, PR Dec 2005 to Jan 2011 TellerKomodidad Distributor Carolina, PR Dec 2003 to Oct 2005 Customer Service Supervisor
Education:
Inter American University San Juan, PR 2002 to 2009 BA in Criminal Justice
Skills:
Excellent organization and communication skills. Computer Literate Exceptional negotiation skills Bilingual (English & Spanish) Works well under pressure with minimum supervision Extremely motivated, self-starter, and dependable Works as a Team Player Ability to multitask Strong interpersonal skills, customer oriented and has the capacity to work with all levels of management.