Apple Aug 2009 - Jul 2010
Tier 1 - Wireless Multimedia
Apple Aug 2009 - Jul 2010
Tier 2 Apple Developer Support Advisor
Apple Sep 2008 - Aug 2009
Tier 1 - Iapps Technical Support
Education:
Austin Community College 2002 - 2003
Mcneil High School 1997 - 2001
Skills:
American Sign Language B2B Mac Os Windows 7 Windows 8 Windows Xp Microsoft Office Iwork Sap Sonar Management Content Management Social Media Social Networking Team Building Vpp Customer Service Coaching English Facebook Instagram Pinterest Leadership Team Leadership Research Training Time Management Troubleshooting Writing Xcode Youtube Os X Ios Mac Technical Support Customer Satisfaction Microsoft Excel