Brockway-Smith
Team Leader of Factory Special Purchasing
Skills:
Microsoft Office Microsoft Excel Microsoft Word Customer Service English Windows Research Outlook Teaching Photoshop Negotiation Editing Java Inventory Management Purchasing
Xsell Technologies
Chief Executive Officer and Founder
Arise Virtual Solutions Inc. 2005 - Jun 2011
Vice President and General Manager
Manhattan Associates 2003 - 2005
Sales Executive
Manugistics 2001 - 2003
Sales Executive
Kewill Solutions 1994 - 2001
Vice President
Education:
Illinois State University 1990 - 1994
St. Laurence High School ( Chicago ) 1987 - 1990
Skills:
Team Building Business Development Outsourcing Bpo Saas Operations Management Call Center Account Management Customer Experience Crm Strategic Planning Vendor Management Process Improvement Sales Management Analytics Talent Management Inventory Management Start Ups Business Process Improvement Strategy Performance Management Team Leadership Management Strategic Partnerships Leadership Entrepreneurship Analysis Integration Sales Business Strategy P&L Management Customer Retention Executive Management Social Networking Retail Cross Functional Team Leadership Product Management Enterprise Software Lead Generation Professional Services E Commerce Competitive Analysis Program Management Call Centers Training and Development Recruiting Social Media Customer Relationship Management
- Chicago IL, US JOHN SORRENTINO - Chicago IL, US CHANDLER GREGG - Chicago IL, US MATTHEW B. COUGHLIN - Tinley Park IL, US
International Classification:
H04L 12/58 H04L 29/08
Abstract:
Computer-implemented method and apparatus for placing a request for an Internet chat session between a visitor and a chat persona. A client device displays to the visitor (i) a plurality of chat personas, and (ii) a plurality of chat actions determined by a visitor-identifier associated with the visitor. In response to visitor selections, a chat system server selects (i) at least one chat persona and (ii) at least one chat action. The client device sends to the chat system server (i) a chat request to begin a chat session, and (ii) the visitor-identifier. The chat system server receives the chat request and the visitor identifier. The chat system server retrieves from memory additional information corresponding to the received visitor-identifier. The chat system server generates a personalized chat session between the identified visitor on the client device and the selected persona on the chat system server, using the retrieved additional information.
North Kingstown High School North Kingstown RI 1997-2001
Community:
Richard Hartman, Nathan Barber, Jimbo Jones, Jerome Mcdevitt, Jennifer Bove, Ricky Hudson, Louis Cahoone, Kelly Conway, Carrieh Hall, Ellen Cunningham, Kara Neisinger
The vote guaranteed Matthew Coughlin, a third-year mechanical engineering major, the position of student body president and Cassidy Donoghue, a second-year political science and psychology combined major, the position of executive vice president.