Graduate Research Assistant at University of Maryland
Location:
Arlington, Virginia
Industry:
Mechanical or Industrial Engineering
Work:
University of Maryland since Jun 2013
Graduate Research Assistant
Graymills Corp Jan 2011 - May 2013
Project Engineer
University of Virginia Jun 2008 - Aug 2010
Graduate Research Assistant
University of Virginia Aug 2008 - May 2010
Graduate Teaching Assistant
Norfolk Naval Shipyard May 2006 - Sep 2006
Engineering Intern
Education:
University of Virginia 2004 - 2010
Master of Science, Bachelors of Science, Mechanical engineering
Manager, Global Network Business at American Express
Location:
Phoenix, Arizona Area
Industry:
Financial Services
Work:
American Express since May 2010
Manager, Global Network Business
Express Scripts Mar 2009 - May 2010
Senior Analyst
American Express Feb 2006 - Jul 2007
Project Manager - Merchant Network Services
American Express Apr 2004 - Feb 2006
Fraud and Security Manager (Risk Management)
American Express Apr 2002 - Apr 2004
Chargeback / Dispute Resolution Analyst
Education:
Arizona State University 2007 - 2008
Master's, Education
University of Arizona 1985 - 1989
Bachelor Fine Arts, Media Arts / Journalism
Skills:
Process Improvement Six Sigma Quality Assurance Mobile Payments Competitive Intelligence Quality Auditing EMV TQM Technology Needs Analysis Employee Training NFC CRM Vendor Management Strategy Credit Cards Budgets Strategic Planning Payments Cross-functional Team Leadership Software Documentation Risk Management Payment Card Processing Financial Risk Technical Writing Training Banking Business Process Access Management Analysis Relationship Management Cards Fraud Electronic Payments Project Management Call Centers Financial Services Business Process Improvement Auditing
Interests:
Writing, travel of all kinds, photography, archaeology, meeting new people, history, Apple computers.
Honor & Awards:
American Express Awards / Recognition:
1) Global Network Services President’s Award (July 2004)
2) Chairman’s Award for Quality - Honorable Mention (February 2002)
3) Tribute Award (August 2000)
4) Cut-above Award (March 2000)
5) Blue Box Champion for Teamwork (July 1999)
6) Tribute Award nomination (May 1999)