Alliance Data
Technical Business Advocate
Alliance Data Oct 2009 - Nov 2011
Sales and Service Department Manager
Alliance Data Oct 2009 - Nov 2011
Credit Services Manager - Collections
Spirit of America Nov 1996 - Oct 2009
New Accounts Department Manager
Education:
Northern Kentucky University 2000 - 2004
Bachelors, Bachelor of Science, Business Administration, Psychology
Cincinnati State Technical and Community College 1996 - 1999
Associates, Associate of Arts, Marketing, Management
Skills:
Call Centers Management Analysis Customer Service Process Improvement Credit Sales Team Building Coaching Credit Cards Time Management Vendor Management
Certifications:
Project Management Foundations: Small Projects Agile at Work: Building Your Agile Team Agile at Work: Driving Productive Agile Meetings