Minh Tam Le

US Patent:

7177407, Feb 13, 2007

Filed:

Nov 30, 2001

Appl. No.:

10/006399

Inventors:

Jeffrey Wayne Pence - Fullerton CA, US
Minh Van Le - Mission Viejo CA, US

Assignee:

Toshiba America Information Systems, Inc. - Irvine CA

International Classification:

H04M 11/00

US Classification:

379 9317, 37920104

Abstract:

A mechanism is disclosed for displaying, on a telephone display, actions that are appropriate for a particular context when accessing a voice mail system (VMS). These actions may vary depending on the context of a user's access to the VMS. The actions are identified by text adjacent to buttons (softkeys) on the user's telephone, and are initiated when the user pushes the softkey associated with a particular action. The softkey text corresponding to a particular state of the user's access to the VMS is identified herein as a VMS softkey template. When the VMS and a telephone switch are first initialized, template information is downloaded from the VMS to the switch, and thereafter, when the VMS is accessed by a user via a telephone, runtime instructions passed between the VMS and the switch will direct the switch to display softkey templates corresponding to a particular context within the VMS.

US Patent:

20120005631, Jan 5, 2012

Filed:

Jun 30, 2010

Appl. No.:

12/827068

Inventors:

Lloyd Boucher - Santa Ana CA, US
Yasin Cengiz - Santa Ana CA, US
Tsai-Ming Tseng - Santa Ana CA, US
Logan Goh - Irvine CA, US
Malini Chakrabarti - Cliffside Park NJ, US
Huyvu Nguyen - Orange CA, US
Timothy Jason Bass - Colorado Springs CO, US
Minh Le - Irvine CA, US
Rafael Paxi - South Windsor CT, US
Neeharika Adavikolanu - Middletown CT, US
Elizabeth Lingg - Brooklyn NY, US

Assignee:

Oracle International Corporation - Redwood Shores CA

International Classification:

G06F 3/048

US Classification:

715854, 715853

Abstract:

Techniques for displaying information. Policy violations are identified, based at least in part on data stored in a data store. For the policy violations, a plurality of semantic objects related to the violations are identified. Arrangements of graphical objects are displayed where the graphical objects represent the identified semantic objects and where the arrangement indicates one or more relationships between pairs of the semantic objects.

US Patent:

20160328668, Nov 10, 2016

Filed:

Jul 22, 2016

Appl. No.:

15/217818

Inventors:

- Redwood Shores CA, US
Lloyd Boucher - Santa Ana CA, US
Yasin Cengiz - Irvine CA, US
Tsai-Ming Tseng - Irvine CA, US
Logan Goh - Irvine CA, US
Malini Chakrabarti - Lodi NJ, US
Huyvu Nguyen - Placentia CA, US
Timothy Jason Bass - Colorado Springs CO, US
Minh Le - Irvine CA, US
Rafael Paxi - South Windsor CT, US
Neeharika Adavikolanu - Middletown CT, US
Elizabeth Lingg - Pleasanton CA, US

International Classification:

G06Q 10/06
G06F 17/30

Abstract:

Techniques for displaying information. Policy violations are identified, based at least in part on data stored in a data store. For the policy violations, a plurality of semantic objects related to the violations are identified. Arrangements of graphical objects are displayed where the graphical objects represent the identified semantic objects and where the arrangement indicates one or more relationships between pairs of the semantic objects.