Office of the Secretary Commonwealth of Massachusetts
Help Desk Manager
North Shore Medical Center Nov 2018 - Feb 2019
Support Supervisor- Contract
Goodwin Procter Llp Aug 2016 - Sep 2018
Desktop Support Manager
Cengage Learning May 2014 - Jun 2016
Desktop Support Manager
Boston Medical Center (Bmc) Oct 2013 - Mar 2014
Service Desk Manager
Education:
Boston University
Master of Business Administration, Masters, Marketing, Finance
New York Institute of Technology
Bachelors, Bachelor of Science, Accounting
Skills:
Process Improvement Networking Technical Support Management Project Management Microsoft Excel Outlook Visio Microsoft Word Active Directory Help Desk Support Information Technology Microsoft Office Windows 7 Cisco Vpn Dameware Program Management Team Building Microsoft Exchange Windows Access Windows Xp Pro Vnc Customer Service Troubleshooting Business Process Improvement Microsoft Access Ms Project Customer Service Management
Goodwin Procter Llp Aug 2016 - Sep 2018
Desktop Support Manager
Cengage Learning May 2014 - Jun 2016
Desktop Support Manager
Boston Medical Center (Bmc) Oct 2013 - Mar 2014
Service Desk Manager
Clean Harbors Apr 2006 - Oct 2013
Manager, Technology Support
Merrimack College Aug 2005 - Feb 2006
Manager, User Services
Manager, Technology Support at Clean Harbors, Substitute Program Presenter at Boston Museum of Science
Location:
Greater Boston Area
Industry:
Environmental Services
Work:
Clean Harbors since Apr 2006
Manager, Technology Support
Boston Museum of Science since 2005
Substitute Program Presenter
Merrimack College Aug 2005 - Feb 2006
Manager, User Services
Discus Dental Oct 2004 - Jun 2005
Customer Service Manager
TJX Jan 2002 - Jun 2004
Help Desk Manager
Education:
Boston University 1979 - 1981
MBA, Finance/Marketing
New York Institute of Technology-Old Westbury 1975 - 1979
BS, Accounting
Skills:
Microsoft Office Microsoft Word Microsoft Excel Outlook Windows 7 Windows XP Pro Cisco VPN VNC Dameware
Interests:
I would be interested in relocating to a warmer climate location for the right opportunity
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