IBM Smyrna, GA Aug 2007 to Jul 2013 Manager, Customer Service and Technical SupportIBM Atlanta, GA Jun 1999 to Aug 2007 Advisory Technical SpecialistTeamlead for CGS
1996 to 1999 Contractor for IBMBannex Corporation
1993 to 1996 Field Service Technician
Education:
Griffin Technical College Griffin, GA 1990 to 1993 Diploma in Electronics and ITGriffin Technical College Associate's in Business Management