Willis Towers Watson Health and Benefits
Customer Service Supervisor 2
At&T Jun 1996 - May 2013
Customer Service Associate
Bob Evans May 1992 - May 1996
First Assistant Manager
Hardee's/Roy Rogers Aug 1990 - May 1992
Assistant Manager
Education:
Clarion University of Pennsylvania 1986 - 1990
Bachelors, Business Administration, Management, Business Administration and Management
Skills:
Telecommunications Management Communication Highly Detail Oriented Conscientious Customer Service Customer Retention Patience Telephone Skills Committed To Professionalism Flexibility Solid Computer Skills Work Ethic Multi Tasking Oral and Written Communication Skills Trust Restaurant Management Remaining Calm In A Crisis Analytical Skills Leadership Voip Wireless Ip Call Centers Data Entry Microsoft Word
Interests:
Mathematics Psychology Writing Management Training Sports Communications
AT&T Pittsburgh, PA Jun 1996 to May 2013 Customer Contact AssociateBob Evans Irwin, PA May 1992 to May 1996 First Assistant ManagerHardee's Exton, PA Aug 1990 to May 1992 Assistant ManagerWCCB Clarion, PA Sep 1986 to Aug 1990 Radio Staff
Education:
Clarion University of Pennsylvania Clarion, PA B.S. in Business Administration
Mascotte Elementary School Mascotte FL 1980-1983, Groveland Middle School Groveland FL 1986-1989, Yokota High School Yokota Air Force Base PA 1995-1996