Richard M Rosen

US Patent:

8184797, May 22, 2012

Filed:

May 16, 2008

Appl. No.:

12/152848

Inventors:

Richard Rosen - Los Angeles CA, US

International Classification:

H04M 3/42
H04M 3/00

US Classification:

37921801, 37926502

Abstract:

A system and method for improved directory assistance searches involving feedback from previous calls made to telephone numbers in a vendor database, in order to improve the quality of customer service and satisfaction by the vendors associated with the telephone numbers, and to find the vendors associated with the telephone numbers that have provided quality customer service in the past. The system and method automatically rates a telephone number according to a plurality of parameters. The rating produces a relevancy score relating to the quality of customer service and satisfaction (QOCS) associated with calling the vendor telephone number. Vendors associated with telephone numbers that score high on the QOCS scale are given priority to incoming calls from consumers seeking directory assistance in the vendors' field. Feedback between a calling party customer and a called party vendor is possible, in real time, before, prior to, or after the actual conversation between customer and vendor, and multiple vendors may be called and screened automatically by the system in response to specific calling party needs. In one embodiment of the system, dirty numbers (numbers reassigned to a second party from a previous party) are screened.

US Patent:

46709592, Jun 9, 1987

Filed:

Dec 12, 1985

Appl. No.:

6/808270

Inventors:

Richard A. Rosen - Tarzana CA

International Classification:

B21K 2116
B23P 1704
B23P 1904

US Classification:

294011

Abstract:

A method and means for adapting a stem of a plumbing valve for use with plumbing trim of a type for which the plumbing valve stem was not originally designed to be used. In one embodiment, a spindle is milled on the end of the stem. The spindle is milled through the use of a centering tool that slides over the stem and a hollow mill that is rotated by a hand-held power tool, such as an electric drill, which hollow mill is aligned with the longitudinal axis of the stem by the centering tool as the milling operation is carried out. An adaptor, made from a rod having substantially the same diameter as the stem, has a receiving hole bored in one end thereof into which the spindle is inserted. At least one pin is then passed transversely through both the adaptor and the spindle so as to lock rotation of one to rotation of the other, and to prevent the adaptor from disengaging the spindle. The other end of the adaptor has a spline thereon that matches a keyway of the plumbing trim that is to be used.

US Patent:

47963484, Jan 10, 1989

Filed:

Jun 5, 1987

Appl. No.:

7/058401

Inventors:

Richard A. Rosen - Tarzana CA

International Classification:

B21K 2116
B23P 1704
B23P 1904

US Classification:

294011

Abstract:

A method and means for adapting a stem of a plumbing valve for use with plumbing trim of a type for which the plumbing valve stem was not originally designed to be used. A bore is drilled into the end of the stem using a conventional hand-held power drill and a special centering tool that provides a first guide hole in alignment with the longitudinal axis of the stem. A transverse hole is also drilled into the stem in alignment with a second guide hole provided by the centering tool. An adaptor, made from a rod having substantially the same diameter as the stem, has a shaft at one end thereof for insertion into the bore drilled into said stem. At least one pin is then passed transversely through both the shaft of the adaptor and the trim to lock rotation of one to rotation of the other, and to prevent the adaptor from disengaging the stem. The other end of the adaptor has a spline thereon that matches a keyway of the plumbing trim that is to be used.