Serge Aublant - South San Francisco CA, US Andy Choi - South San Francisco CA, US Santhana Krishnasamy - South San Francisco CA, US Michael Smith - South San Francisco CA, US
Assignee:
France Telecom Research and Development LLC - South San Francisco CA
International Classification:
G06K009/54
US Classification:
382/305000
Abstract:
A method and system for automated annotation and retrieval of remote digital content is described. The image capture device of the present invention is configured to communicate with one or more external devices using a wired or wireless protocol. For example, Smart tag, 802.11, or Bluetooth protocols may be used to enable the camera to communicate with the external device, associated with an object of interest, to obtain metadata corresponding to a captured image of the object. The metadata collected using various forms of technology, as noted above for instance, can be used to automatically index a digital image and/or other digital content without any manual intervention.
Method And System For Imps-Based Transient Objects
Satya Mallya - San Jose CA, US Santhana Krishnasamy - South San Francisco CA, US Wilson Lau - South San Francisco CA, US
Assignee:
FRANCE TELECOM - Paris
International Classification:
G06Q 99/00
US Classification:
705001000
Abstract:
By utilizing IMPS technology and transient objects or object identifiers, a method and system can notify registered participants of changes in the status of those transient objects. One use of such technology is in the area of on-line auctions, but other uses include the general area of distributed queuing for an item of interest (or a subject of interest) and dispatching to similarly interested users, through transitive presence, information concerning corresponding transactions or actions.
Santhana Krishnasamy - Foster City CA, US Wilson Lau - Redwood City CA, US Lionel Pelamourgues - Arcueil Cedex, FR
International Classification:
G06F 15/16 G06F 7/10 G06F 17/30
US Classification:
707 3, 709206, 707E17014
Abstract:
A messaging system having a portion for receiving a message, a portion for associating a context tag with the message, and a portion for providing the message with the associated context tag if the message is transferred to a client during a messaging exchange. In one embodiment, the system may include a context provider for analyzing the massage and identifying the context tag. The context provider may identify a noun and/or verb contained within the message and provide the identified noun and/or verb as the context tag. The context tag may be provided automatically without user intervention or one or more context tags may be provided for selection by a user.
Method And System To Monitor Equipment Of An It Infrastructure
Alfred CHIOIU - San Jose CA, US Santhana KRISHNASAMY - Foster City CA, US
Assignee:
FRANCE TELECOM - Paris
International Classification:
G06F 15/173
US Classification:
709224, 709223
Abstract:
The invention relates to a method for monitoring and analyzing IT infrastructures in a telecommunication system, the system comprising a controller node and a plurality of IT infrastructures, the method comprising for the controller node the acts of distributing a monitoring agent to each IT infrastructure through the telecommunication system, the IT agent being adapted to monitor performance parameters of the IT infrastructure and forward performance data corresponding to the performance parameters to the controller node, receiving for at least one of the IT infrastructures the performance data, gathering for at least one performance parameter an IT infrastructure filter and a set of rules, the IT infrastructure filter defining a subset of the performance data, and the set of rules defining computational rules to be applied to the subset of data, and calculating statistics for the at least one performance parameter based on the set of rules applied to the subset of data.
Instant Messaging As A Communication Channel For A Contact Center
Dominic LEE - Sunnyvale CA, US Santhana KRISHNASAMY - Foster City CA, US Vela SIVASANKARAN - Foster City CA, US
Assignee:
FRANCE TELECOM - Paris
International Classification:
G06F 15/16
US Classification:
709206
Abstract:
A system, method, processor and client device for an instant messaging (IM) system including an IM server and a user device operationally coupled to the IM server. The IM server provides an availability indication element to the user device indicating if any one of a plurality agents are available for an IM communication session. The user device enables selection of the availability indication element to initiate the IM communication session. The IM server routes the IM communication session to the available agent if the availability indication is selected by the user. The user device may provide a user interface including the availability indication. The user interface may display an IM buddy indication associated with the plurality of agents. The availability indication may be displayed in the user interface overlapping with the IM buddy indication.
- Paris, FR Santhana Krishnasamy - San Ramon CA, US
International Classification:
G06Q 10/08 H04B 5/00
Abstract:
A tracking device including an RFID module to receive data using near field communication, a positioning sensor, a wireless connection module, a processor arranged to deactivate the positioning sensor and the wireless connection manager, measure the current time, receive using the RFID module or the wireless connection manager itinerary data for the tracking device. The itinerary data includes one or more checkpoint times when the RFID module is expected to receive a data transmission. The processor is further arranged, when not detecting a data transmission at a checkpoint time of the itinerary data corresponding to the current time, to activate the positioning sensor to collect the location of the tracking device, and activate the wireless connection module to connect.
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