Bank of America
Mortgage Loan Coordinator
Bank of America Jan 1, 2016 - May 2019
Senior Mortgage Loan Processor
Bank of America Feb 2015 - Jan 2016
Customer Relationship Manager Ii
Bank of America Jan 2014 - Feb 2015
Mortgage Servicing Specialist Iii-Audit Remediation
Bank of America Aug 2011 - Jan 2014
Chief Marketing Officer Ps Remediation-Process Support Specialist For Default Servicing
Education:
The University of Texas at Dallas 2006 - 2008
Bachelors, Bachelor of Arts, Interdisciplinary Studies
Collin College 2005 - 2006
Associates, Associate of Arts
National College - Dayton 1992 - 1993
Skills:
Customer Service Loans Leadership Risk Management Training Time Management Residential Mortgages Process Improvement Event Planning Event Management Research Crm Mortgage Lending Loan Processing Refinance Underwriting Mortgage Underwriting Teamwork Coaching Management Youth Development Volunteer Management Loss Mitigation Mortgage Servicing Relationship Management Mortgage Banking Government Loans Policy Analysis Organization Skills Customer Satisfaction Call Centers Loan Origination
Interests:
Social Services Children Volunteering Economic Empowerment Environment Education Poverty Alleviation Career Development Community Development Animal Welfare Health
Jan 2014 to 2000 Mortgage Servicing Specialist III-Audit RemediationBank of America Plano, TX Aug 2011 to Jan 2014 CMO PS Remediation-Process Support Specialist for Default ServicingStaffmark-BANK OF AMERICA Richardson, TX Mar 2011 to Aug 2011 Workout Specialist
Education:
University of Texas at Dallas Richardson, TX May 2008 Bachelor of Arts in Interdisciplinary StudiesCollin College Plano, TX Aug 2006 Associate of Arts in Education
Skills:
Policy/Procedure Champion Thrives in a Fast Paced Setting Ability to Identify Trends Critical Thinking Abilities Adaptable to Change Highly Organized Self Motivated Collaborates with Others Dependable Proactive Natural Leader Attention to Detail