Song Dongzen Z Liu

US Patent:

7069291, Jun 27, 2006

Filed:

Jun 14, 2002

Appl. No.:

10/172782

Inventors:

Richard C. Graves - Nashville TN, US
Song Liu - Richardson TX, US
Hua Lin - Windham NH, US

Assignee:

CopperCom, Inc. - Boca Raton FL

International Classification:

G06F 15/16

US Classification:

709201, 709202, 709217

Abstract:

Improved systems and methods for call and call feature setup, administration and processing on PSTN and other telecommunications networks are provided. Calls are set up on a service plane of a conceptual switch that includes a switch plane, control plane, and service plane that are analogous to the OSI layered model of networks including a physical layer, network layer and application layer. Call set-up logic is separated from the switching fabric, allowing for flexible, on-demand, modification of service options using software while maintaining the same switching fabric in hardware. Call set-up is accomplished by a call request made upon connection of a call to the switch. This causes a call agent to search an eXtensible Markup Language knowledge base to find a web page corresponding to the initiating caller. The Web page may be collocated with the switch or on a LAN with the switch or on the “Web,” even on the caller's termination equipment (telephone).