Susan Varghese

US Patent:

20210248672, Aug 12, 2021

Filed:

Feb 11, 2021

Appl. No.:

17/173650

Inventors:

- Charlotte NC, US
Jonathan M. Kaplan - Charlotte NC, US
Susan Varghese - Atlanta GA, US
Dipak Dahal - New Castle DE, US
Mohamed A. Gahnoog - Matthews NC, US
Khristian W. Hawver-Scott - Buckingham PA, US
Amy E.G. Johnson - New York NY, US
Mark A. Fleszar - Bloomfield MI, US

International Classification:

G06Q 40/02
G06Q 30/02
G06Q 20/10

Abstract:

A system receives transaction data from data source(s). The system stores a participant entity database. The system determines a first transaction included in the transaction data corresponds to a direct deposit transaction for a payment from a first entity to a recipient. The system determines that the first entity of the first transaction is a participating entity in an enhancement account that provides benefits to members of the participating entity. The system determines that the recipient of the first transaction is both a first member of the first entity and an account holder. The system determines a first account associated with the first account holder and automatically enrolls the first account in the enhancement account.

US Patent:

20200045121, Feb 6, 2020

Filed:

Oct 11, 2019

Appl. No.:

16/599337

Inventors:

- Charlotte NC, US
Cameron Wadley - WAXHAW NC, US
Susan Varghese - Atlanta GA, US
Anna Hollifield - Charlotte NC, US
Mohamed A. Gahnoog - CHARLOTTE NC, US
Katherine Dintenfass - Lincoln RI, US
William August Stahlhut - The Colony TX, US

International Classification:

H04L 29/08
G06N 20/00
G06Q 20/10
G06Q 50/00
G06Q 20/08

Abstract:

Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. An event control computing platform may receive information from one or more social media service computing platforms. Subsequently, the event control computing platform may identify, based on the received information, whether a change should be made to user data associated with a user identifiable by the received information. If the information indicates that a change should be made to the user data, then the event control computing platform may extract metadata from the received information to verify the accuracy of the received information. When the metadata verifies the accuracy of the received information, the event control computing platform may generate a command configured to cause a change to the user data and then may transmit the generated command to an event validation computing platform.

US Patent:

20200034164, Jan 30, 2020

Filed:

Oct 7, 2019

Appl. No.:

16/594207

Inventors:

- Charlotte NC, US
Jiyoung Choi - Chicago IL, US
Thomas H. Judge - Chicago IL, US
Britton T. Farrell - Chicago IL, US
Katherine Dintenfass - Lincoln RI, US
Craig Terrill - Barrington Hills IL, US
Susan Varghese - Atlanta GA, US
Minh Vuong - CLOVIS CA, US

Assignee:

Bank of America Corporation - Charlotte NC

International Classification:

G06F 9/451
G06F 8/38
H04L 29/08

Abstract:

Systems and computer-readable media are disclosed for utilizing one or more data sources to generate a customized user interface. A first set of services and operations may be generated. Each service and operation in the first set of services and operations may be ranked based on an analysis of user engagement data. A second set of services and operations may be generated based on the ranking of each service and operation in the first set. Client-side instructions to render the second set of services and operations may be transmitted to a user device.

US Patent:

20200014700, Jan 9, 2020

Filed:

Sep 18, 2019

Appl. No.:

16/574609

Inventors:

- Charlotte NC, US
Cameron Darnell Wadley - WAXHAW NC, US
Minh N. Vuong - CLOVIS CA, US
Gail R. Davis - YUMA AZ, US
Victoria L. Dravneek - CHARLOTTE NC, US
Susan Varghese - Atlanta GA, US
William August Stahlhut - The Colony TX, US
Katherine Dintenfass - Lincoln RI, US

International Classification:

H04L 29/06
G06Q 20/40
G06Q 40/02
G06N 20/00

Abstract:

Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. A first computing platform may receive a request to authorize an event from a first device as well as information from one or more social media service computing platforms. The first computing platform may determine whether or not to authorize the event and may request authorization for the event from a second device. Subsequently, the first computing platform may command a second computing platform to authorize or not authorize the event accordingly. The rules and conditions evaluated by the first computing platform in determining whether or not to authorize the event may be determined or altered by a machine learning engine of the first computing platform.

US Patent:

20190114575, Apr 18, 2019

Filed:

Oct 13, 2017

Appl. No.:

15/783767

Inventors:

- Charlotte NC, US
Cameron Darnell Wadley - Waxhaw NC, US
Minh N. Vuong - Clovis CA, US
Susan Varghese - Atlanta GA, US
Katherine Dintenfass - Lincoln RI, US
William August Stahlhut - Charlotte NC, US

International Classification:

G06Q 10/06
G06N 99/00

Abstract:

Aspects of the disclosure relate to systems and methods for supervision of objectives and verification of completion of tasks associated with objectives. A computing platform may determine an objective and a series of tasks associated with that objective. Completion of the series of tasks may contribute to that objective by effecting a change to user data. The system may verify that a task has been completed by receiving task completion progress information, and effect a change to user data to reflect the task completion. The tasks associated with objectives may be determined or altered by a machine learning engine of the first computing platform.

US Patent:

20190116187, Apr 18, 2019

Filed:

Oct 13, 2017

Appl. No.:

15/783671

Inventors:

- Charlotte NC, US
Cameron Darnell Wadley - WAXHAW NC, US
Minh N. Vuong - CLOVIS CA, US
Gail R. Davis - YUMA AZ, US
Victoria L. Dravneek - CHARLOTTE NC, US
Susan Varghese - ATLANTA GA, US
William August Stahlhut - CHARLOTTE NC, US
Katherine Dintenfass - LINCOLN RI, US

International Classification:

H04L 29/06
G06Q 40/02
G06Q 20/40
G06N 99/00

Abstract:

Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. A first computing platform may receive a request to authorize an event from a first device as well as information from one or more social media service computing platforms. The first computing platform may determine whether or not to authorize the event and may request authorization for the event from a second device. Subsequently, the first computing platform may command a second computing platform to authorize or not authorize the event accordingly. The rules and conditions evaluated by the first computing platform in determining whether or not to authorize the event may be determined or altered by a machine learning engine of the first computing platform.

US Patent:

20170344384, Nov 30, 2017

Filed:

May 25, 2016

Appl. No.:

15/164472

Inventors:

- Charlotte NC, US
Jiyoung Choi - CHICAGO IL, US
Thomas H. Judge - CHICAGO IL, US
Britton T. Farrell - CHICAGO IL, US
Katherine Dintenfass - LINCOLN RI, US
Craig Terrill - BARRINGTON HILLS IL, US
Susan Varghese - ATLANTA GA, US
Minh Vuong - CLOVIS CA, US

International Classification:

G06F 9/44
G06F 17/30
G06F 3/0484
H04L 29/08
G06F 3/0482

Abstract:

Systems and computer-readable media are disclosed for utilizing one or more data sources to generate a customized user interface. A first set of services and operations may be generated. Each service and operation in the first set of services and operations may be ranked based on an analysis of user engagement data. A second set of services and operations may be generated based on the ranking of each service and operation in the first set. Client-side instructions to render the second set of services and operations may be transmitted to a user device.

US Patent:

20170344609, Nov 30, 2017

Filed:

May 25, 2016

Appl. No.:

15/164501

Inventors:

- Charlotte NC, US
Jiyoung Choi - CHICAGO IL, US
Thomas H. Judge - CHICAGO IL, US
Britton T. Farrell - CHICAGO IL, US
Katherine Dintenfass - LINCOLN RI, US
Craig Terrill - BARRINGTON HILLS IL, US
Susan Varghese - ATLANTA GA, US
Minh Vuong - CLOVIS CA, US

International Classification:

G06F 17/30

Abstract:

Systems are provided for providing a contextualized set of help topics. A user interaction contextualization system receives a search request for help topics from a user device, responsive to which the user interaction contextualization system retrieves an uncontextualized set of help topics from a help topics index. The user interaction contextualization system may collect and analyze contextual data from various data sources, and real-time and historical user engagement data associated with the user. The user interaction contextualization system may then use the collected data to generate a contextualized set of help topics.

Address:

2900 Greenwillow Dr NE, Atlanta, GA 30345

Phone:

4046345887

VIN:

WBAVA335X7PG50399

Make:

BMW

Model:

3 SERIES

Year:

2007